Customer reviews from geappliances.com
GE - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.3
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
101
4 Stars
38
3 Stars
12
2 Stars
4
1 Star
8
88%of customers recommend this product.
(
127 out of
145)
Customer Reviews for GE - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
2
Loud; does not chill too well
on July 15, 2020
Posted by: Purchased 2020
from Vienna VA
Rather disappointing. When the motor is running it is quite loud. At the coldest setting it does not chill liquids (ie milk) too well.
I would have returned for a more capable model if that had been an option.
I would have returned for a more capable model if that had been an option.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Extremely Loud
on July 15, 2021
Posted by: Hrad
from Massachusetts
I had the misfortune of purchasing this refrigerator in June 2021 and it was the worst appliance purchase I've ever made. From the moment we plugged it in it ran loud and would not hold a consistent temperature. The refrigerator ran between 52 and 62 decibels. There is no way this can be construed as a normal or reasonable volume. After a few back and forths with the retailer I was able to return it for another company's product. This fridge does look nice but I would be very hesitant to purchase another GE product after this experience.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 16, 2021
Hello,
Thanks for sharing! We appreciate you choosing GE Appliances and we're sorry for your experience with this Top-Freezer Refrigerator. We want to offer quality appliances to our consumers, and we'll work to improve the sound level of this unit. Thank you for your patience and have a great day.-Sylvia@GEA
Thanks for sharing! We appreciate you choosing GE Appliances and we're sorry for your experience with this Top-Freezer Refrigerator. We want to offer quality appliances to our consumers, and we'll work to improve the sound level of this unit. Thank you for your patience and have a great day.-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice, but lounder than my 30 year old fridge
on November 18, 2019
Posted by: TFL66
from Pittsburgh, PA
This replaced my 30 year old refrigerator. It's only been here for a few days, but when the compressor and fan are running, it's much louder than my old fridge. Maybe I'll get used to the increased noise level, but I thought a new fridge would be as quiet as an old one if not quieter. That's something you can't know until it's installed and turned on. So I'm disappointed with that. When the compressor and fan cycle off, it is dead silent.
Aside from the noise factor, this is a very nice refrigerator. I didn't want all the fancy stuff you can get on a refrigerator and this fits the bill. A basic unit big enough to hold my stuff and keep it cool. Hopefully, it will last a long time. I just wish I had the chance to listen to it before buying.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 21, 2019
Hello TFL66 - Thanks for posting a review. Modern refrigerators do sound different from older models since they have more features and use newer technology. Please take a look at page 18 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000394-2.pdf
We hope this helps. Thanks for choosing GE Appliances!
We hope this helps. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Very noisy
on December 12, 2019
Posted by: KellyChicago
from Chicago, I L
We bought this refrigerator a week ago and are extremely unhappy with houw noisy it is. As the new refridgerators seem to run 80% of the time, we now have this monstrosity whirring in the background all the time. Would not recommend this product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 16, 2019
Hello KellyChicago - Thanks for sharing your concerns. Please take a look at page 18 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60716-5.pdf. We hope this helps. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
3
Small size
on August 17, 2020
Posted by: Anonymous
from Maine
Size appropriate for a lakeside cabin. The United is quite noisy however.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
GTE16DTNLWW
on October 27, 2020
Posted by: Anonymous
Extremely satisfied with our refrigerator. It fits perfectly in our house and is just awesome!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not what I ordered
on December 9, 2020
Posted by: Lakerdave
from Florida
I ordered model GTE16GTNRWW ( and paid for), but after 7 weeks, this model was dropped off. The only difference is, glass shelves versus wired shelves. So now, items tend to fall over, and due to it being short but deep, hard for elderly people to reach in. The geniuses at Bill Smith Appliances, said the correct model is on order. Not holding my breath until arrival. Will most likely replace this with a bigger one. Kind of noisy as well.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 8, 2021
Hello Lakerdave, thank you for your review. We would love to hear from you how we can make your experience with our products better. If you would like to reach out to us about your issue further, please don’t hesitate to do so via this link: https://www.geappliances.com/ge/service-and-support/contact.htm Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud!
on February 8, 2021
Posted by: lowebowski
from Saskatoon, SK
Replaced my old GE unit as the fan went on it and was disappointed in the freezer layout of this model and the fact it is very loud. The entire fridge vibrates badly and and the fan is very audible even in the living room. Hopefully with time a person can get used to it because right now it is driving me nuts.
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 11, 2021
Hello lowebowski. Thank you for your review. We appreciate your loyalty! We are sorry to hear of the noise issue. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com