Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,238 Reviews)
Rating breakdown 1,238 reviews
5 Stars
844
4 Stars
265
3 Stars
75
2 Stars
27
1 Star
27
92%of customers recommend this product.
(
1,046 out of
1,143)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
5
Awesome fridge!
on May 26, 2021
Posted by: mike89
from Pensacola
For a smaller sized fridge, it is very roomy and works nice!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect
on May 27, 2021
Posted by: Mom of 4
Replacement fridge old one lasted 40 years hope this does6
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Poor quality compressor system
on May 27, 2021
Posted by: Handymario
I bought it January 2021 and it failed 4 months later
No, I would not recommend this to a friend.
Response from manufacturerBy Eliza@GEA, GE Appliances, May 27, 2021
Hi there, we truly appreciate you choosing this top-freezer refrigerator for your home and taking the time to share your review. We are terribly sorry to hear that you are having issues with its compressor and sincerely apologize for the disappointment. This certainly isn't the performance we would expect or the experience that we strive for. Your feedback is very valuable to us and we have shared your concerns with our team for review and improvement.
We have looked into this for you and are glad to see that you have been working with our Consumer Relations department. We have shared this review with your case manager so that they are updated on the status of your situation and would encourage you to continue to work with them through this process. We are optimistic that your case manager will be able to offer you assurance in this situation and hope for the chance to restore your trust in us. All the best! -Eliza@Hotpoint
We have looked into this for you and are glad to see that you have been working with our Consumer Relations department. We have shared this review with your case manager so that they are updated on the status of your situation and would encourage you to continue to work with them through this process. We are optimistic that your case manager will be able to offer you assurance in this situation and hope for the chance to restore your trust in us. All the best! -Eliza@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Nice size
on May 30, 2021
Posted by: Pete b
from Nj
Wanted smaller for the right price and got it. Just right
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Solid, basic fridge
on May 31, 2021
Posted by: RVABecky
from Richmond, VA
Have had it for a couple of weeks, and it's a clear upgrade from the one I had before it. Temperature appears to be even, and it's more spacious inside than you'd think based on the size of the appliance. I'm happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Surprised there isn't meat tray.
on May 31, 2021
Posted by: dpm5
from Boston, MA
Is smaller than my previous refrigerator but needed to fit into enclosed cabinet spacing. No longer make 30" wide refrigerators.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect size for a basement fridge!
on May 31, 2021
Posted by: Kennywood
from SHADYSIDE, OHIO
So far, So good.. Haven’t had any issues.. Works great!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great price point refrigerator,
on June 1, 2021
Posted by: 123456
from wi
Metal shelves are always a little flimsy for my liking but not a deal breaker.
this is a basement fridge so holds beverages and overstock from the main fridge.
I purchased an extra freezer shelf, so picked up additional storage.
this is a basement fridge so holds beverages and overstock from the main fridge.
I purchased an extra freezer shelf, so picked up additional storage.
I would recommend this to a friend!
Written by a customer while visiting manufacturer