Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
5
Perfect Size
on December 26, 2020
Posted by: Mary1962
from Miami
The item was the exact size for the space I have for it
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Replacing 2 in 3 years
on December 25, 2020
Posted by: Dnth
from Chicago, IL
After 3 years one has gone completely out of commission and the other just starting to exhibit signs of going out. It’s pretty frustrating as these are tenants occupied spaces. Brought two from another brand to avoid constant repairs/service calls
No, I would not recommend this to a friend.
Response from manufacturerBy Olga@Hotpoint, GE_Appliances, December 30, 2020
Hello Dnth - Thanks for your review. We are truly sorry for your refrigerator experience. We appreciate your feedback and we will pass it along to our product team for future product improvement. We apologize for the inconvenience it has caused. We hope in the future that you will consider purchasing Hotpoint appliances and allow us the opportunity to regain your trust in our products.
Olga@Hotpoint
Olga@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Good features
on December 24, 2020
Posted by: Liber
from New York
Meets My expectations.This refrigerator was primarily intented to be used as a secondary unit.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great fridge
on December 23, 2020
Posted by: billyboy
from PA
Just was was needed, looks and works great, keeps everything cold and or frozen
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Bigger then I had
on December 22, 2020
Posted by: RaeAnn
from Washington
It’s quite noisy other then that it’s fine. So far
No, I would not recommend this to a friend.
Response from manufacturerBy Olga@Hotpoint, GE_Appliances, December 30, 2020
Hello RaeAnn - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Have a good day!
Olga@Hotpoint
Olga@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
1
Does not cool properly
on December 22, 2020
Posted by: JimmyD17
Was installed yesterday and still has not cooled the frig. is 60 degrees inside.
Freezer is minus 20 degrees. Setting on fridge is 3. Does not seem like
any refrigerated air is coming in the frig., all in the freezer?
Freezer is minus 20 degrees. Setting on fridge is 3. Does not seem like
any refrigerated air is coming in the frig., all in the freezer?
No, I would not recommend this to a friend.
Response from manufacturerBy Olga@Hotpoint, GE_Appliances, December 30, 2020
Hello JimmyD17 - Thank you for your review. We are sorry to hear that your refrigerator is not cooling properly. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@Hotpoint
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
3
fridge works good.
on December 19, 2020
Posted by: the neals
from Macon, Georgia
the Hotpoint fridge works well. however, it makes too much noise. this is my
only issue with the fridge. GE needs to improve the noise with this fridge.
only issue with the fridge. GE needs to improve the noise with this fridge.
I would recommend this to a friend!
Response from manufacturerBy John@GEAppliances, GE Appliances, December 23, 2020
Hello and thank you for posting your review. Your comments for improvement with the design are appreciated and we'll be sure to share them with our engineering staff. We apologize if the noise is inconvenient and urge you to schedule service by calling 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm if it sounds unusual.
Thanks for choosing GE Appliances!
Thanks for choosing GE Appliances!
Written by a customer while visiting manufacturer
Customer Rating
5
Great size and quality
on December 19, 2020
Posted by: BeckyBb
from North Carolina
I bought this for an extra refrigerator for our garage. It's perfect size and was easy to switch the hinges.
I would recommend this to a friend!
Written by a customer while visiting manufacturer