Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5 out of 5
4.5
(1,274 Reviews)
Open Ratings Snapshot
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product. 
(
1,055 out of 1,156
)
Best Buy Privacy Policy
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
5 out of 5
5
Works great and solid build
on May 9, 2021
Posted by: Vonhess
from Dansville NY
Works great and built much better than my old fridge.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Great Product
on May 9, 2021
Posted by: KTJ57
from Georgia
Love The Big Racks On The Door Great for Gallon Milk And The Handles On The Side Of The Door Has More Room In Freezer Than My Old one Happy I Bought It
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Good Refrigerator
on May 8, 2021
Posted by: Lady Bug
from Glennie, MI
I like the refrigerator but really wish it had a third drawer for cold cuts, I miss that. It's too small but it was the only one I could get on short notice.
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Perfect size and keeps everything cold
on May 8, 2021
Posted by: JBird
I bought this a month ago for our second refrigerator and it is the perfect size for our basement. Love the LED light
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Good Low Cost Value
on May 7, 2021
Posted by: Don55
from Batavia, NY
I purchased for use in garage for extra storage and beverages
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Very loud
on May 7, 2021
Posted by: EileenS
from Portland
This refrigerator is basic and does the job as our overflow fridge. But thankfully it's in our basement because it's very loud. We would not be able to put it in our kitchen.
No, I would not recommend this to a friend.
Response from manufacturerBy Kelsey@HotpointHotpointMay 14, 2021
Hello - thank you for providing this feedback. We are glad to hear that your refrigerator is working as intended, but we do apologize that it runs so noisy. We know how irritating this can be and we certainly understand your frustration.

To be sure that your refrigerator is making normal operating sounds, check out page 19 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf.

If you discover that your refrigerator is making abnormal sounds, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your refrigerator. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.

Please don't hesitate to reach out to us if you have any questions or concerns.

All the best, Kelsey@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Refrigerator
on May 6, 2021
Posted by: Donn
from Maryland
I bought this a month ago and like it. It's bigger on the inside than I thought
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Hotpoint Fridge
on May 6, 2021
Posted by: Angelina8472
from Hamilton
We love the features with this new Hotpoint fridge.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
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