Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
5
Great features
on July 10, 2021
Posted by: ElToy
from Fort Worth, Texas
Great buy for our extra space needed for soft drinks. Keeps all cold.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Second Refrigerator
on July 10, 2021
Posted by: Gran
from Georgia
Bought to replace 2nd refrigerator. very pleased with this product
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
just right
on July 10, 2021
Posted by: Misty
from Citrus Springs, FL
our refrigerator was on it's way out, looked at this model liked the size and look. Was able to have it delivered the next day with minimal problems.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Good little fridge.
on July 9, 2021
Posted by: MissD
from Washington
It is small, but perfect for my needs.
I only gave 4 stars because there is no light in the freezer!
I only gave 4 stars because there is no light in the freezer!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Good for its size!
on July 8, 2021
Posted by: Savvy78
from Phoenix, Arizona
Very pleased with this purchase as a second refrigerator/freezer. The refrigerator has a lot of usable space. I wish the freezer were a bit larger.
I would recommend this to a friend!
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, July 9, 2021
Hello- Thank you for taking the time to share your review. We are so glad to hear you are pleased with your purchase. We appreciate your feedback and will be sure to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Good basic refrigerator.
on July 8, 2021
Posted by: dlne
from Rockford, IL
Good refrigerator. Handles the cooling and freezing of food well. It has good storage space for the size of the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
not a great purchase
on July 8, 2021
Posted by: hkryan
freezer door pops open all the time....9 months after purchasing the fridge compressor stopped running
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, July 9, 2021
Hello- We are very sorry to hear you are having an issue with the freezer door popping open and that your refrigerator stopped working.
Troubleshooting tips for door popping open: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
If you haven't already, please take advantage of your warranty and reach out to GE Consumer Service at
1-800-432-2737. We hope this is resolved for you in a timely manner. Thank you! Joyce@Hotpoint
Troubleshooting tips for door popping open: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
If you haven't already, please take advantage of your warranty and reach out to GE Consumer Service at
1-800-432-2737. We hope this is resolved for you in a timely manner. Thank you! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
2
Noisy
on July 6, 2021
Posted by: zemog
from long Beach, Calif.
I was limited in choice of refrigerators due to space so not much to choose from. This Hotpoint is very noisy and runs quite a lot. Does it's job in keeping things cold though.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, July 8, 2021
Hello- We appreciate your business and are glad your new refrigerator is keeping things cold, but sorry that you are having issues with the sound level.
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please refer to page 19 in your manual for normal sounds you will hear from your new refrigerator.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf
If you have any questions in the future, please let us know. We are here to help! Thank you! Joyce@Hotpoint
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please refer to page 19 in your manual for normal sounds you will hear from your new refrigerator.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf
If you have any questions in the future, please let us know. We are here to help! Thank you! Joyce@Hotpoint
Written by a customer while visiting manufacturer