Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
4
Runs loud
on August 14, 2021
Posted by: MLee
from Sierra NF, California
This refrigerator works for us. It is a second refrigerator we needed to replace when our old one died during the massive Creek Fire last year. I like how the height is lower. This refrigerator would have worked in a rental house we had a couple of years ago where the cupboard over the refrigerator spot was too low for most refrigerators. The one drawback is that the refrigerator is very loud when it runs. We were surprised by that. Our main refrigerator runs quietly by comparison.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Solid performance
on August 13, 2021
Posted by: Dnking75
from Alpharetta, Ga
Bought this refrigerator for our basement a month ago and it’s working out great.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Nice refrigerator so far.
on August 12, 2021
Posted by: Mojo25
from Maine
Had the refrigerator about a month and a half. The inside layout is basic and works well for me. Keeps food cold on recommended setting. Makes odd noises now and again, but the owners manual leads me believe that is normal and the sounds are not too loud or annoying. So far, so good.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Just Fits!!
on August 12, 2021
Posted by: Dee D
from New Kensington and Kennerdell, PA
It's fine and functional but see other comments below.
I would recommend this to a friend!
Response from manufacturerBy Kelsey@Hotpoint, Hotpoint, August 13, 2021
Hi there - we are very happy to hear that your new top-freezer refrigerator fits in your space and is working well for you! This is great news and we thank you for sharing that in your review.
Let us know if you have any questions or concerns in the future - we are always glad to help out! We're grateful to have you in our Hotpoint Appliances family. Keep in touch, Kelsey@Hotpoint
Let us know if you have any questions or concerns in the future - we are always glad to help out! We're grateful to have you in our Hotpoint Appliances family. Keep in touch, Kelsey@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great refrigerator for the price
on August 11, 2021
Posted by: ps54
from Hawaii
Works great and can't beat the price especially for our rental unit.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Rolls when opened
on August 10, 2021
Posted by: llne
from TX
I bought it because it was the same as by old one but it doesn't stay put.
I would recommend this to a friend!
Response from manufacturerBy Kelsey@Hotpoint, Hotpoint, August 11, 2021
Hello there - thanks for this feedback! We apologize that your refrigerator rolls when opened and won't stay put. This must be irritating and we understand your frustration.
Due to the size of the doors and the strength of the door gaskets, it is possible that the refrigerator may roll or move when one of the doors is opened if the unit is installed on a hard surface floor. Since the rollers/wheels do not lock in place, it may help to place a piece of wood, a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling.
After that, you may need to re-level the refrigerator. Instructions on how to do so can be found on page 10 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf.
We hope this is helpful! Reach out if you have any questions or concerns - we're always happy to assist. Take care, Kelsey@Hotpoint
Due to the size of the doors and the strength of the door gaskets, it is possible that the refrigerator may roll or move when one of the doors is opened if the unit is installed on a hard surface floor. Since the rollers/wheels do not lock in place, it may help to place a piece of wood, a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling.
After that, you may need to re-level the refrigerator. Instructions on how to do so can be found on page 10 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf.
We hope this is helpful! Reach out if you have any questions or concerns - we're always happy to assist. Take care, Kelsey@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Nice patio refrigerator
on August 9, 2021
Posted by: Rick3560
from Spanaway, Washington
Works great and fits my patio perfectly on my covered patio.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
I like the amount of shelving space
on August 8, 2021
Posted by: Big T
from Modesto, ca.
We bought this as a replacement for our garage refrigerator, not very happy with its performance I have the temperature as high as it will go #5 and it doesn't get very cold you would think if it was pegged on the highest setting it would be ice cold unfortunately I have limited space so my choices are limited the only 2 choices were made by the same Hotpoint is made by GE and both refrigerators look exactly the same. Just not happy with this product.
No, I would not recommend this to a friend.
Response from manufacturerBy Kelsey@Hotpoint, Hotpoint, August 9, 2021
Hello there - we are happy to hear that your like the amount of shelving in this refrigerator, but we do apologize that it's not getting as cold as expected. This would be disheartening and we can understand your disappointment.
There could be several reasons why this unit is not getting cold enough in your garage. For example, surrounding air temperatures must be within 38-110°F for it to operate as intended. Extreme temperatures outside this temperature range will affect cooling, causing the unit to be less efficient. Check out this article for additional troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756.
We hope this is helpful. Reach out to us if you have any questions or concerns; we are always glad to assist. Best, Kelsey@Hotpoint
There could be several reasons why this unit is not getting cold enough in your garage. For example, surrounding air temperatures must be within 38-110°F for it to operate as intended. Extreme temperatures outside this temperature range will affect cooling, causing the unit to be less efficient. Check out this article for additional troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756.
We hope this is helpful. Reach out to us if you have any questions or concerns; we are always glad to assist. Best, Kelsey@Hotpoint
Written by a customer while visiting manufacturer