Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
4
Good Frig
on November 5, 2021
Posted by: Smitty6394
from Indiana
Bought this Frig to replace an old Hotpoint frig that was 26 yrs old and finally gave up. Gave it 4 stars because the shelves are only wire and plastic pop and water bottles do not stand up. I added plexiglass sheets to shelves to solve the problem.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Not happy
on November 2, 2021
Posted by: Anonymous
from Pennsylvania
Not happy with the refrigerator .runs all the time
No, I would not recommend this to a friend.
Response from manufacturerBy Vikki@Hotpoint, Hotpoint_Appliances, November 3, 2021
Hi - We're sorry to hear you're not pleased with your new Hotpoint refrigerator. We can understand your concern. If your refrigerator is cooling and freezing properly, it is running as designed to maintain proper internal temperatures.
Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. We understand this can take some time getting used to but it is absolutely normal. Kind Regards - Vikki@Hotpoint
Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. We understand this can take some time getting used to but it is absolutely normal. Kind Regards - Vikki@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Hotpoint wins
on November 2, 2021
Posted by: Pattib72
from Pennsylvania
I bought my Hotpoint in August of 2021. The price was great. The refrigerator is quite. I love it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Compact but holds a lot
on November 2, 2021
Posted by: Ms Missy
from Rock Island, IL
I have limited space and this fit perfectly but still holds everything. I love the big door storage compartments and glass bottom shelf so you can see what's in crisper drawers.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Refrigerator
on November 1, 2021
Posted by: Lynn69
from Pleasant Prairie WI
Fits perfectly in the small space. Was looking for a smaller refrigerator with a great price and found it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Compact sized
on October 26, 2021
Posted by: Bella38
from Nola
Love that it doesn’t take too much space , it’s easy to assemble
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Not very quiet
on October 26, 2021
Posted by: Dave 59
from Sterling IL
The first one that was delivered had a vibrating noise coming from the freezer. I pulled it away from the wall to check out the noise and found a puncture in the back of the unit. Returned this one. The replacement also has the same vibration.
No, I would not recommend this to a friend.
Response from manufacturerBy Kelsey@Hotpoint, Hotpoint, October 27, 2021
Hi there - Thank you so much for providing this review. We apologize that your first refrigerator made a vibrating noise and had a puncture in the back. This is not something we would expect to see. We're also sorry that your replacement refrigerator is making the same vibration. This would be discouraging and we can understand your disappointment.
If you hear buzzing from your refrigerator, it is most likely coming from the icemaker (if installed) or water valve (this is normal). To keep the buzzing from occurring, make sure the icemaker is turned OFF if water is not connected to the refrigerator.
There's also a list of normal operating sounds on page 19 of the owner's manual that may come in handy to read over to rule out any potential problems: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
Please connect with us if you have any questions or concerns - we are always glad to help out. Be well, Kelsey@Hotpoint
If you hear buzzing from your refrigerator, it is most likely coming from the icemaker (if installed) or water valve (this is normal). To keep the buzzing from occurring, make sure the icemaker is turned OFF if water is not connected to the refrigerator.
There's also a list of normal operating sounds on page 19 of the owner's manual that may come in handy to read over to rule out any potential problems: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
Please connect with us if you have any questions or concerns - we are always glad to help out. Be well, Kelsey@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
So far so good
on October 25, 2021
Posted by: jck7
from San Diego, ca
Bought this a few months ago and it's working great. A fridge repair guy actually recommended this brand specifically (Hot Point).
I would recommend this to a friend!
Written by a customer while visiting manufacturer