Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
1
Less than 11 month & it STOPPED cooling!
on November 15, 2021
Posted by: ccc303
from CH, North Carolina
I bought this HotPoint refrigerator on 12/29/2020. It was delivered to my apartment on 12/30/2020. It stops cooling about a week ago, on 11/10/2020, and getting worse.
No, I would not recommend this to a friend.
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, November 16, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator is not cooling properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
The energy saving is great.
on November 15, 2021
Posted by: Junior 3
from San Francisco, CA
This is the second HP we have and it's inside arrangement is well done
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love it
on November 15, 2021
Posted by: Yina
from Hartford CT
have the unit for a month approximately and works excellent.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
My extra storage fridge
on November 14, 2021
Posted by: J Swifty
from Babson Park, Florida
My husband and I bought this refrigerator for the extra cold storage. I would say that it’s an average fridge. But it sure tends to run a lot more than others, and we have it set on the recommended setting. We haven’t received our electric bill yet since we bought it, so we’re waiting to see about that.
I would recommend this to a friend!
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, November 16, 2021
Hello, thank you so much for taking the time to reach out to us about your new refrigerator and congratulations on your purchase. We're sorry to hear that you have not been pleased with how often it runs and truly understand your frustration. We have passed your comments along to our refrigerator design and development team for future improvement and consideration. Please feel free to reach out with any questions you may have as we are always here to help. -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Great refrigerator
on November 14, 2021
Posted by: Kids3
from Honolulu
I bought this refrigerator for the specific height and width.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
large capacity
on November 13, 2021
Posted by: landlady 85
from Omaha,NE
needed to replace two year old ref that was not working
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good Size
on November 12, 2021
Posted by: GrammaPam
from Milwaukee, WI
I bought this appliance for additional space. I love the clean, sleek look. Runs very quietly.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Got point refrigerator
on November 9, 2021
Posted by: Nerf
from Vermont
I bought this item about 2 months ago. It makes more noise than I anticipated. Doesn’t have a separate freezer temp control
No, I would not recommend this to a friend.
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, November 10, 2021
Hello, thank you for reaching out with your review. We’re disappointed that your refrigerator is louder than you expected and that you are not pleased with the control panel design. Please know that this is not the ownership experience we strive for and apologize for any frustration or inconvenience this has caused. We have passed your comments along to our refrigerator product development team for future consideration and improvement. We hope to have the opportunity to earn your trust back in the future. -Chris@Hotpoint
Written by a customer while visiting manufacturer