Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
2
Noisy, Noisy, did we say NOISY!!!!
on January 4, 2022
Posted by: Larry and pat
from Zephyrhills, FL
The only reason this refrigerator doesn't keep us awake at night is because it's in the garage!
No, I would not recommend this to a friend.
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, January 6, 2022
We sincerely appreciate you reaching out and are sorry to hear that you have not been pleased with the noise level of your new refrigerator. We know the frustration that comes from an appliance not operating in the way we want and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our refrigerator design and development team for future improvement and consideration. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
SATISFACTORY
on January 4, 2022
Posted by: crazyally
from SAN ANTONIO, TX
I am happy with my purchase. I do wish the door had 3 shelves on it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
My New Frig
on January 4, 2022
Posted by: LynnR
from Velva, N.D.
I live in an older home and it is the right size for my kitchen.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
NOISY
on January 4, 2022
Posted by: DISSAPOINTED
from TUCSON AZ
THE COMPRESSOR AND FAN ARE VERY LOUD. WAS PURCHASED BY THE APARTMENT COMPLEX I LIVE IN.
No, I would not recommend this to a friend.
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, January 6, 2022
We sincerely appreciate you reaching out and are sorry to hear that you have not been pleased with the noise level of your new refrigerator's compressor. We know the frustration that comes from an appliance not operating in the way we want and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our refrigerator design and development team for future improvement and consideration. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
3
Could be better
on January 3, 2022
Posted by: Dot03
from Seattle
I was looking for a refrigerator from GE or Hotpoint which are the same company.
I had GE and liked the layout.
So this is almost the same but smaller.
The bigger size would not be in until February 2022. I needed at that time, in November.
I noticed after I started to use, it makes kind of loud noise. Not all the time.
I like this anyway.
I had GE and liked the layout.
So this is almost the same but smaller.
The bigger size would not be in until February 2022. I needed at that time, in November.
I noticed after I started to use, it makes kind of loud noise. Not all the time.
I like this anyway.
I would recommend this to a friend!
Response from manufacturerBy Shayla@Hotpoint, Hotpoint_appliances, January 4, 2022
Hello - Thank you for taking the time for writing a review of our refrigerator. We are glad to hear you like the layout. We completely understand how a loud noise may be aggravating to hear. The normal operation of your refrigerator will create some sounds or noises. The following link contains sounds that are normal: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the sound you hear is not included on this list please make use of the warranty by scheduling service. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm?_ga=2.253267210.2001676094.1641229240-1414303389.1639492534
We're always happy to help if any questions come up. Thanks again for your feedback.
Shayla@Hotpoint
If the sound you hear is not included on this list please make use of the warranty by scheduling service. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm?_ga=2.253267210.2001676094.1641229240-1414303389.1639492534
We're always happy to help if any questions come up. Thanks again for your feedback.
Shayla@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Lots of room inside
on January 3, 2022
Posted by: Anonymous
from Bay Shore, NY
I've had this refrigerator for approximately 3 weeks and one of the interior lights already blew out!!!!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
So far works great
on January 3, 2022
Posted by: Linda H
from Bowling Green, kY
I have only had this fridge for about 2 wks. The 2 main issues I have with it are it is loud when it is running and sometimes the door will not shut completely. If you shut it to hard it will bounce open and if there is something slightly pushing on the shelves in the door it will open.
Written by a customer while visiting manufacturer
Customer Rating
3
Too noisy
on January 1, 2022
Posted by: Ron47
from Summerville, SC
We've enjoyed everything about this refrigerator, except the noise. Fortunately, we keep it in our garage. If using it in our home, we would return it.
No, I would not recommend this to a friend.
Response from manufacturerBy Mikayla@Hotpoint, Hotpoint_Appliances, January 4, 2022
Hello there - Thanks so much for taking the time to write a review. We're glad that overall you're enjoying your new refrigerator. New refrigerators do make a certain degree of sound and we apologize for any inconvenience it may cause. Check out the following link for a list of normal sounds your refrigerator may make: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60716-5.pdf
If the sound you're hearing is abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: http://www.geappliances.com/ge/service-and-support/service.htm
Thanks again! -Mikayla@Hotpoint
If the sound you're hearing is abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: http://www.geappliances.com/ge/service-and-support/service.htm
Thanks again! -Mikayla@Hotpoint
Written by a customer while visiting manufacturer