Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
1
Barely Lasted A Year
on January 14, 2022
Posted by: MooseKGJ
from ME
I bought this in November 2020, it died in the first week of January 2022. Didn't even make it 14 months. Did not get the extended warranty. Repairman changed the compressor started running for a while after and then started tripping the circuit breaker. Repairman, who worked with my father and I trust implicitly, said that meant the cost to repair would be more than the refrigerator is worth. Buying a new fridge from a more established name brand. DO NOT BUY. A waste of your money.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, January 17, 2022
Hi,
Thanks for taking the time to leave a review on your refrigerator, we really do hate to hear about the issues that you've had here. We can understand how this would be frustrating for sure. We do hope that we can work hard in the future to earn you and your business back.
All the best,
Michael@Hotpoint
Thanks for taking the time to leave a review on your refrigerator, we really do hate to hear about the issues that you've had here. We can understand how this would be frustrating for sure. We do hope that we can work hard in the future to earn you and your business back.
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
3
Very noisy then i anticipated.
on January 14, 2022
Posted by: Gilles
from Port Richey,fl
Very noisy then i anticipated. But it was the size Who can fit un my Kitchen.
I would recommend this to a friend!
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, January 17, 2022
Hi there,
Thanks for taking the time to leave a review. Sorry to hear about the noise complaint. We can understand how that'd be frustrating. We don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while they're running.
However, if you've got questions or concerns about the noises you're hearing, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this helps and that you get lots of use out of your unit in the coming years!
Best wishes,
Michael@Hotpoint
Thanks for taking the time to leave a review. Sorry to hear about the noise complaint. We can understand how that'd be frustrating. We don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while they're running.
However, if you've got questions or concerns about the noises you're hearing, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this helps and that you get lots of use out of your unit in the coming years!
Best wishes,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Product Lives up to Advertisment!
on January 14, 2022
Posted by: KDH1
from Bonham, TX
We just got our New GE Refrigerator delivered and hooked up. No Issues with the looks, craftsmanship or quality of the refrigerator. Worked Great as soon as it was plugged in!
Written by a customer while visiting manufacturer
Customer Rating
3
Basic - does what you want it to do
on January 9, 2022
Posted by: Artieh
from Sherman, TX
Works fine, but seems to run way more than it should.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, January 10, 2022
Hi!
Thanks for the review. Happy to hear that your unit is cooling well for you. As for the run time, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
If you'd like to learn more about run time, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
Hope this helps and that your fridge continues to serve you well for many more years!
All the best,
Michael@Hotpoint
Thanks for the review. Happy to hear that your unit is cooling well for you. As for the run time, for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running.
If you'd like to learn more about run time, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
Hope this helps and that your fridge continues to serve you well for many more years!
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great size
on January 8, 2022
Posted by: OldInYuma
from Yuma, AZ
Bought this a few months ago and don’t regret it a bit. No complaints food and freezer kept cold and holds plenty of leftovers, drinks, and pre made food.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great refrigerator
on January 6, 2022
Posted by: Linda41
from Florida
We bought this refrigerator to use in our garage. It has worked out beautifully, keeping extra drinks cold and keeping frozen foods really frozen. We are so glad that we bought this one to replace our older refrigerator as its freezer section no longer worked. We hope to enjoy this refrigerator for years to come. It is great to get a cold drink when finished mowing the lawn or working on other outdoor projects. The freezer is great for keeping the holiday seasonal ice creams so that we can enjoy Peppermint and Egg Nog ice creams in July!!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
This is a great smaller refrigerator
on January 6, 2022
Posted by: jh1410
from Goshen, IN
We bought this for an extra refrigerator to have in the house. It is the perfect size and has deep door pockets to hold things in. It fit our needs perfectly and at a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Second repair- freezer door pops open food defrost
on January 6, 2022
Posted by: Gotta get better
from MS
Door repeatedly pops open whenever you open the bottom refrigerator. I am so angry at another defrost REPEAT defrost incident.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, January 10, 2022
Hi there,
Thanks for taking the time to leave a review. We're sorry to hear about the issues that you've had with your door closing properly, we can understand how that would be frustrating. We do see that you recently had a service call about this issue and hope that your unit is working properly now!
All the best,
Michael@Hotpoint
Thanks for taking the time to leave a review. We're sorry to hear about the issues that you've had with your door closing properly, we can understand how that would be frustrating. We do see that you recently had a service call about this issue and hope that your unit is working properly now!
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer