Hey there, we appreciate your honest feedback and we're sorry your freezer has been opening and that you're unhappy with some of the designs. We can see how this would be a headache, so we're happy to pass this along to our product team for them to look into.

In addition, it's not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open.

If the freezer door stays open, check the leveling legs. The front of the refrigerator should be slightly higher than the back to allow the door to close normally. When properly adjusted, the door will close smoothly and firmly on its own. You can then ensure the gasket is sealed properly.

Lastly, you can try to place heavier items in the freezer door compartments to provide some ballast (weight), since this is the smaller door and is more likely to pop open. Make sure there is nothing in the freezer or refrigerator that is preventing a door from closing tightly.

We hope all this is found useful and we're wishing you the very best. Thanks again for reaching out.

Guy@Haier