Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
4
Perfect fit for the amount of space available.
on July 25, 2022
Posted by: Carmita
from Mantua, N.J.
I bought this about a week ago, and it's working well so far.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good working refrigerator.
on July 24, 2022
Posted by: Candomium
from Florida
Bought 3 months ago. Efficient and quiet for the monies.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
New but Different
on July 22, 2022
Posted by: ptmama
from Port Townsend WA
My old refrigerator collapsed and I was fortunate enough to be able to order and receive a new fridge within a week. Luckily, my space is small and so I needed one of the smallest models - maybe that was why I got my fridge so soon. I must say that things change over the years. The inside of this fridge is all plastic except for glass over the vegetable bins. However, I think it will be a lot easier to keep clean which pleases me. I've only had it for two days and my hope is that it will last for at least 5 years, hopefully 10, but one never knows with appliances nowadays.
Written by a customer while visiting manufacturer
Customer Rating
5
First one lasted 25 years
on July 22, 2022
Posted by: mcgee500
from Rockford MI
These refrigerators hold up very well. I used this same one in my garage for 20-plus years. I hoping this new one last that long. 1 thing I don't like is the wire shelves pop bottles will not stand up on them.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
A refrigerator/freezer for basic needs only
on July 21, 2022
Posted by: GeneG
from Washington D.C.
Model HPS16BTNRBB was almost the only unit that could fit in the small space occupied by a failing 30-year-old unit. We had no favorable expectations but are satisfied that we are able to resume with the basic functions of cooling and freezing without major modifications to the kitchen. Do not expect more. This inexpensive model has limitations. The cooling air vents in the refrigerator section will freeze any food place directly in the airflow. The 2 leveling screws are only useful for front-to-back adjustment, not side-to-side. The 2 enclosed bins are cheap and do not slide smoothly. The thermostat measures temperature in the refrigerator compartment, and there is no control over the cold air vent between compartments; independent temperature control of the freezer is not possible. We find that the temperature fluctuation in the freezer varies between 0 and +10 when the thermostat is set to the recommended value of #3. It apparently must be influenced by the temperature in the refrigerator. As stated in the user manual, this unit runs longer than our old unit; it is noisy, but not objectionable. For the price, GE has made a usable unit: absolutely no frills, just the fundamentals. If this is all you expect, you will be satisfied.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, July 25, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. Glad to hear that this unit made for a good fit in your home! Sorry that you've had issues with food freezing and the bins not sliding smoothly. We do recommend keeping food about an inch away from the sides of the unit to help with proper air flow. This article can also help if your fridge is too cold and freezing your food: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
If you have concerns about your drawers sliding smoothly, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35174&_ga=2.94038618.61258733.1658752677-1391095742.1657639873
Also, when measuring the internal temperature for your unit, we recommend following the steps laid out in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479&_ga=2.61000811.61258733.1658752677-1391095742.1657639873
We do hope this is helpful. If you've got other questions or concerns about your unit in the future, know that you're always free to reach out.
All the best,
Michael@Hotpoint
Thanks for taking the time to leave a review for your fridge. Glad to hear that this unit made for a good fit in your home! Sorry that you've had issues with food freezing and the bins not sliding smoothly. We do recommend keeping food about an inch away from the sides of the unit to help with proper air flow. This article can also help if your fridge is too cold and freezing your food: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
If you have concerns about your drawers sliding smoothly, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35174&_ga=2.94038618.61258733.1658752677-1391095742.1657639873
Also, when measuring the internal temperature for your unit, we recommend following the steps laid out in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479&_ga=2.61000811.61258733.1658752677-1391095742.1657639873
We do hope this is helpful. If you've got other questions or concerns about your unit in the future, know that you're always free to reach out.
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Frig.
on July 21, 2022
Posted by: Joe Joe
from Port Huron Mi
I bought this frig .two month ago , to early to tell or rate. Lets hope its a good one.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice Refrigerator
on July 20, 2022
Posted by: Geolap
Nice refrigerator roomy compared to older model I had. Just plug and go.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great size option!
on July 20, 2022
Posted by: Shella29461
from MC, SC
We needed an extra fridge when our 2nd fridge stopped working. We have a small space in our kitchen area. This fit perfectly! We use this fridge for overflow prepared foods. I make meals in advance or have leftovers from the night before in here. So far, it is a really nice fridge.
I would recommend this to a friend!
Written by a customer while visiting manufacturer