Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
1
Too small
on August 17, 2022
Posted by: Bejg
from Delaware
This Hotpoint refrigerator was returned because it was too small for my family. I could only recommend it if a person needed a small capacity refrigerator.
I would recommend this to a friend!
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, August 19, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We're sorry to hear that it wasn't able to meet your capacity needs and that you ended up returning it. We do hope that we can work hard in the future to earn your trust back.
The refrigerator/ freezer does its job at maintaining correct temperature. The freezer design is poor because the freezer door hits the contents of the food of the freezer, making it hard for the freezer to close.
Purchased in Nov 2020. As of August 2022 the refrigerator is not able to cool below 45 degrees. No longer covered under one year warranty.
No, I would not recommend this to a friend.
Response from manufacturerBy Elliot@Haier, Haier, August 11, 2022
Hello, thank you for taking the time to reach out with this feedback. It is completely understandable how frustrating it would be to deal with performance issues just out of warranty, and we are so sorry for the trouble this has caused for you.
One of our agents has reached out to you via email to collect some more information and provide some next steps, so please be on the lookout for that. We look forward to assisting you in any ways that we can. -Elliot@Hotpoint