Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
5
Great fridge for garage
on March 9, 2023
Posted by: KV59
from Portland OR
We needed an extra fridge to put in the garage. Mostly for beverages and some extra freezer space. This is perfect- affordable, doesn’t take up a lot of space and does the job. Very pleased with our purchase!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Like the Refrigerator
on March 8, 2023
Posted by: Mark69
from ATLANTA
We are very pleased and are really enjoying our appliance
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
great features
on March 6, 2023
Posted by: garage frig
from scottsdale az
i bought this refrigerator a few months ago for our garage
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
not a fan of new technology
on March 6, 2023
Posted by: Big Nasty1
from Louisville, KY
We replace the control board on a fridge that is a year old and that was not the only problem, the start relay and capacitor for the compressor was bad also, replaced it as well and the compressor is locked up. This is the 4th board to go bad and 3rd compressor in new fridges in 2 yrs. Not impressed. Need to go back to defrost timers temp controls and defrost stats.
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Hotpoint, Hotpoint , March 7, 2023
Good afternoon.
Thank you so much for sharing your experience with us. When you have so many parts replaced multiple time, we understand how big of a frustration this causes. This is certainly not the experience we want for you.
Please accept our apologies for your disappointment and any inconvenience this has caused you. We will definitely pass this case so that it can be reviewed. Let us know if we can ever be of assistance and we’ll be happy to help. We appreciate you so much for being a part of our Hotpoint family.
-Haley@Hotpoint
Thank you so much for sharing your experience with us. When you have so many parts replaced multiple time, we understand how big of a frustration this causes. This is certainly not the experience we want for you.
Please accept our apologies for your disappointment and any inconvenience this has caused you. We will definitely pass this case so that it can be reviewed. Let us know if we can ever be of assistance and we’ll be happy to help. We appreciate you so much for being a part of our Hotpoint family.
-Haley@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
2
Not a good experience with product!
on March 5, 2023
Posted by: KDPayne
from Dallas Tx
I bought the refrigerator and it ran all the time. I waited for some time for a repairman. The repairman determined the fan was faulty. I
No, I would not recommend this to a friend.
Response from manufacturerBy Hotpoint Appliances , March 8, 2023
Hi there - We appreciate you taking time out of your day to get in touch and share your feedback. This means a lot to us.
We are so sorry to hear that you ran into issues with one of the fans so soon after installation. That is can be a huge cause of frustration and disappointment. This is definitely not something we would expect to happen from this model.
We did check and see that we are still waiting on the fan replacement to come in, once it does we are confident that our technician will get everything working in top shape. Thanks again for sharing.
Stay safe and sound.
Jonathon@Hotpoint
We are so sorry to hear that you ran into issues with one of the fans so soon after installation. That is can be a huge cause of frustration and disappointment. This is definitely not something we would expect to happen from this model.
We did check and see that we are still waiting on the fan replacement to come in, once it does we are confident that our technician will get everything working in top shape. Thanks again for sharing.
Stay safe and sound.
Jonathon@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
3
It's good for price
on March 4, 2023
Posted by: 80eneri
from Long Beach, Ca
I bought this mainly because of the price and the size since the space I have for it is limited. Seems to be good but the freezer, could 'freeze' ice cream better. Sure, I could put the setting higher, but then my other food in the refrigerator would most likely freeze.
I would recommend this to a friend!
Response from manufacturerBy Haley@Hotpoint, Hotpoint , March 7, 2023
Good afternoon.
Thank you for providing us with a review on your refrigerator. It is great to know the compromise on space did not compromise quality and functionality of this model. We hope you enjoy your unit for many years to come.
Please feel free to connect with us anytime you need. It is our pleasure helping and hearing from you. We appreciate you for choosing Hotpoint when it comes to your kitchen's needs.
-Haley@Hotpoint
Thank you for providing us with a review on your refrigerator. It is great to know the compromise on space did not compromise quality and functionality of this model. We hope you enjoy your unit for many years to come.
Please feel free to connect with us anytime you need. It is our pleasure helping and hearing from you. We appreciate you for choosing Hotpoint when it comes to your kitchen's needs.
-Haley@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent for what it is
on March 4, 2023
Posted by: ArtG
from Guttenberg, NJ
Thev unit is a bit small for me, but I needed one of a certain size in a hurry and this was available.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Works great!
on March 4, 2023
Posted by: Zonker
I got cold very fast after hooking it up. Love the recessed handles. I'm very happy with it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer