Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,236 Reviews)
Rating breakdown 1,236 reviews
5 Stars
842
4 Stars
265
3 Stars
75
2 Stars
27
1 Star
27
92%of customers recommend this product.
(
1,046 out of
1,143)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
3
Very noisy then i anticipated.
on January 14, 2022
Posted by: Gilles
from Port Richey,fl
Very noisy then i anticipated. But it was the size Who can fit un my Kitchen.
I would recommend this to a friend!
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, January 17, 2022
Hi there,
Thanks for taking the time to leave a review. Sorry to hear about the noise complaint. We can understand how that'd be frustrating. We don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while they're running.
However, if you've got questions or concerns about the noises you're hearing, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this helps and that you get lots of use out of your unit in the coming years!
Best wishes,
Michael@Hotpoint
Thanks for taking the time to leave a review. Sorry to hear about the noise complaint. We can understand how that'd be frustrating. We don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while they're running.
However, if you've got questions or concerns about the noises you're hearing, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this helps and that you get lots of use out of your unit in the coming years!
Best wishes,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
1
Barely Lasted A Year
on January 14, 2022
Posted by: MooseKGJ
from ME
I bought this in November 2020, it died in the first week of January 2022. Didn't even make it 14 months. Did not get the extended warranty. Repairman changed the compressor started running for a while after and then started tripping the circuit breaker. Repairman, who worked with my father and I trust implicitly, said that meant the cost to repair would be more than the refrigerator is worth. Buying a new fridge from a more established name brand. DO NOT BUY. A waste of your money.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, January 17, 2022
Hi,
Thanks for taking the time to leave a review on your refrigerator, we really do hate to hear about the issues that you've had here. We can understand how this would be frustrating for sure. We do hope that we can work hard in the future to earn you and your business back.
All the best,
Michael@Hotpoint
Thanks for taking the time to leave a review on your refrigerator, we really do hate to hear about the issues that you've had here. We can understand how this would be frustrating for sure. We do hope that we can work hard in the future to earn you and your business back.
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Reliable
on January 15, 2022
Posted by: Dan77
from Keaau, Hawaii
I bought this refrigerator because the one I had in California before I moved to Hawaii lasted over twenty years and was still going strong when I sold my home. It is a great backup refrigerator with great features.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
nicely compact
on January 15, 2022
Posted by: pweedy
from keaau, hawaii
is compact yet just the perfect size it has alot of room inside. i love it!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Smaller Basic Refrigerator
on January 20, 2022
Posted by: Chip50
Ordered this refrigerator in October. It came and was extremely noisy when running. I recently received the replacement unit and it actually seems louder than the original. Not sure if I want to try to have it replaced again or just try to put up with the extreme noise when running. The refrigerator has nice features and meets my needs. I probably would not recommend it to others unless you are using somewhere where the loud noise of it running is not a big concern.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, January 21, 2022
Hi there,
Thanks for the review. We're sorry to hear about the noisiness of your refrigerator. We did want to mention that we don't rate our refrigerators and freezers in decibels so we're not able to provide a rating while they're running, we're sorry about that.
If you have questions or concerns about the sounds you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you've got questions or concerns about your model in the future, know that you can always reach out to us for help!
Best wishes,
Michael@Hotpoint
Thanks for the review. We're sorry to hear about the noisiness of your refrigerator. We did want to mention that we don't rate our refrigerators and freezers in decibels so we're not able to provide a rating while they're running, we're sorry about that.
If you have questions or concerns about the sounds you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you've got questions or concerns about your model in the future, know that you can always reach out to us for help!
Best wishes,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
simply good
on January 29, 2022
Posted by: MFM1
from Arizona
it does its job well; simple look is pleasing, good choice for smaller homes
I would recommend this to a friend!
Response from manufacturerBy Sylvia@Hotpoint, Hotpoint, February 25, 2022
Hi, and thanks for choosing GE Appliances! We're so glad you're enjoying the refrigerator and its a pleasure having you with us. It's great to hear this unit could exceed your expectations. We appreciate the review and we'll be here should you ever need assistance. Have a wonderful day! -Sylvia@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect for small families or a bonus refrigerator
on January 29, 2022
Posted by: Chris10
from Virginia
We bought it for a spare while our main refrigerator was broken and it is a great little refrigerator. Would be perfect for a small family or single person.
I would recommend this to a friend!
Response from manufacturerBy Sylvia@Hotpoint, Hotpoint, February 22, 2022
Hi, and thanks for sharing! We're sorry to hear your refrigerator broke. We know how inconvenient this can be, and we're glad this unit was an excellent temporary replacement. Have a wonderful day! -Sylvia@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Unique Unit
on January 31, 2022
Posted by: FrigHotpoint
from Boynton Beach Flq
Hidden handles provides an special feature. Cubic inches were just right.
I would recommend this to a friend!
Response from manufacturerBy Sylvia@Hotpoint, Hotpoint, February 21, 2022
Hi, we're so glad you like the refrigerator! It's a pleasure having you in the GEA family and we're pleased to hear this unit fit perfectly in your home. Thanks for the review! -Sylvia@Hotpoint
Written by a customer while visiting manufacturer