Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
843
4 Stars
265
3 Stars
75
2 Stars
27
1 Star
27
92%of customers recommend this product.
(
1,046 out of
1,143)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
4
Good Value
on November 30, 2021
Posted by: ColdPoint
from Dover, DE
Owned one month. No issues. Very satisfied. Nice features.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Serves our purpose well!!
on December 3, 2021
Posted by: BBLAB
from Chase City, VA
We purchased for our break room at work. Perfect size for our needs.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Satisfied
on December 6, 2021
Posted by: RebeccaC
from Los Angeles, CA
I bought this item last month, so far I found it graat. The only issue are the inside trays which are hard to use.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great quality
on December 7, 2021
Posted by: Retiree06
from Taylor, Texas
We are very happy with the purchase. It meets our needs.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Hotpoint Refrigerator
on December 8, 2021
Posted by: Rick B
from Rhode Island
Refrigerator is cheaply made. I'm only using it as a second one for drinks and frozen foods. Not worth the price I paid but appliances are expensive.
I would recommend this to a friend!
Response from manufacturerBy Sarah@Hotpoint, Hotpoint_Appliances, December 10, 2021
Hey there, and thanks for submitting your feedback on this model. We truly regret to hear that you aren’t satisfied with the refrigerator, and have concerns over the quality of its materials.
We strive to create quality appliances with durable materials, and will certainly submit your feedback to our Refrigerator Design team for future review and consideration. Your insights are valued, as we want to ensure we’re aware of what our consumers think of our models. This model was designed with simplicity and reliability in mind, and we are confident it will keep your drinks and frozen foods cold for a long time to come.
If you have any other concerns or questions, we’re always happy to help. Best wishes! -Sarah@Hotpoint
We strive to create quality appliances with durable materials, and will certainly submit your feedback to our Refrigerator Design team for future review and consideration. Your insights are valued, as we want to ensure we’re aware of what our consumers think of our models. This model was designed with simplicity and reliability in mind, and we are confident it will keep your drinks and frozen foods cold for a long time to come.
If you have any other concerns or questions, we’re always happy to help. Best wishes! -Sarah@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Good product
on December 9, 2021
Posted by: Tiger213
from Lexington SC
Had for about a month and happy with product so far.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Freezes well
on December 9, 2021
Posted by: Dekota
from Iron Station NC
Freezes well but is very loud. But Hotpoint is a deans name that has been around for many years.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Garage ready refrigerator
on December 15, 2021
Posted by: Nick27
from Washington, DC
We bought this refrigerator about a month ago. It is OK but is very noisy. Sounds like a large mechanical cat. I am hard of hearing and it drowns out any hope of conversation. It would be a fine refrigerator if the noise was in the garage instead of a galley kitchen. Otherwise functions well.
No, I would not recommend this to a friend.
Response from manufacturerBy Kelsey@Hotpoint, Hotpoint, December 17, 2021
Hello there - While we're glad to hear that your new refrigerator is working well so far, we do apologize that it's operating so loudly. This would be quite discouraging and we completely understand your disappointment.
We encourage you to review page 20 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf. There, you'll find descriptions of normal operating sounds that may come in handy to determine whether or not you should make a service appointment. If you do decide to make a service appointment, you can do so by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET or through our website here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this is insightful. If you have any questions or concerns moving forward, please reach out to us and we'll be happy to assist. Take care, Kelsey@Hotpoint
We encourage you to review page 20 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf. There, you'll find descriptions of normal operating sounds that may come in handy to determine whether or not you should make a service appointment. If you do decide to make a service appointment, you can do so by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET or through our website here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this is insightful. If you have any questions or concerns moving forward, please reach out to us and we'll be happy to assist. Take care, Kelsey@Hotpoint
Written by a customer while visiting manufacturer