Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
843
4 Stars
265
3 Stars
75
2 Stars
27
1 Star
27
92%of customers recommend this product.
(
1,046 out of
1,143)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
5
The energy saving is great.
on November 15, 2021
Posted by: Junior 3
from San Francisco, CA
This is the second HP we have and it's inside arrangement is well done
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Less than 11 month & it STOPPED cooling!
on November 15, 2021
Posted by: ccc303
from CH, North Carolina
I bought this HotPoint refrigerator on 12/29/2020. It was delivered to my apartment on 12/30/2020. It stops cooling about a week ago, on 11/10/2020, and getting worse.
No, I would not recommend this to a friend.
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, November 16, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator is not cooling properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Good basic refrigerator
on November 15, 2021
Posted by: Anonymous
from Longview
It is a good refrigerator. I purchased this as a garage refrigerator while a house was being remodeled. The only downside is that it can be noisy and sound like my parents refrigerator from years back.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
just the right size
on November 19, 2021
Posted by: memear
from AR
got this for overflow and it is just the right size.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Noisy
on November 21, 2021
Posted by: Brown
from Az
Negative, it is noisy with vibration . Positive, keeps it temp & shelves/ door storage is good.
No, I would not recommend this to a friend.
Response from manufacturerBy Kelsey@Hotpoint, Hotpoint, November 23, 2021
Hi there - We're glad that your refrigerator is working well for you and that you like the capacity of this model! This is wonderful to hear. We do apologize, though, that it is noisily vibrating. This would be annoying and we can understand your discouragement.
You may need to adjust the front leveling legs of the refrigerator to reduce the vibration. They should be set so the front of the refrigerator is raised just enough that the doors close easily when opened about halfway. To adjust, turn the leveling legs clockwise to raise the refrigerator, and counterclockwise to lower it.
We also encourage you to review page 20 of the owner's manual for a list of normal operating sounds that this refrigerator makes - just to rule out any potential issues: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
We hope this is helpful. Connect with us if you have any questions or concerns in the future - we're happy to assist. Best, Kelsey@Hotpoint
You may need to adjust the front leveling legs of the refrigerator to reduce the vibration. They should be set so the front of the refrigerator is raised just enough that the doors close easily when opened about halfway. To adjust, turn the leveling legs clockwise to raise the refrigerator, and counterclockwise to lower it.
We also encourage you to review page 20 of the owner's manual for a list of normal operating sounds that this refrigerator makes - just to rule out any potential issues: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf.
We hope this is helpful. Connect with us if you have any questions or concerns in the future - we're happy to assist. Best, Kelsey@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great Unit
on November 22, 2021
Posted by: Call Home
from Greensboro, NC
This unit is a back-up for the main refrigerator/freezer, which recently required repairs.....and it also functions as an overflow for any items which we cannot cram into the main unit...
I would recommend this to a friend!
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, December 21, 2021
We greatly really appreciate you taking the time to reach out to us about your refrigerator and are happy to have your feedback. We're so glad that you have been enjoying it. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
great features, perfect size
on November 23, 2021
Posted by: rose84
from jensen beach fl
old refrigerator broke down, needed new, glad i purchased this hotpoint
I would recommend this to a friend!
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, December 21, 2021
We greatly really appreciate you taking the time to reach out to us about your refrigerator and are happy to have your feedback. We're so glad that you have been enjoying it. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Nice Refrigerator
on November 24, 2021
Posted by: JayC
from Dover, DE
Purchased one month ago; plenty of space, working fine, no significant issues, just a little nosier than the refrigerator we replaced.
I would recommend this to a friend!
Written by a customer while visiting manufacturer