Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
843
4 Stars
265
3 Stars
75
2 Stars
27
1 Star
27
92%of customers recommend this product.
(
1,046 out of
1,143)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
2
Not happy
on November 2, 2021
Posted by: Anonymous
from Pennsylvania
Not happy with the refrigerator .runs all the time
No, I would not recommend this to a friend.
Response from manufacturerBy Vikki@Hotpoint, Hotpoint_Appliances, November 3, 2021
Hi - We're sorry to hear you're not pleased with your new Hotpoint refrigerator. We can understand your concern. If your refrigerator is cooling and freezing properly, it is running as designed to maintain proper internal temperatures.
Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. We understand this can take some time getting used to but it is absolutely normal. Kind Regards - Vikki@Hotpoint
Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. We understand this can take some time getting used to but it is absolutely normal. Kind Regards - Vikki@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Good Frig
on November 5, 2021
Posted by: Smitty6394
from Indiana
Bought this Frig to replace an old Hotpoint frig that was 26 yrs old and finally gave up. Gave it 4 stars because the shelves are only wire and plastic pop and water bottles do not stand up. I added plexiglass sheets to shelves to solve the problem.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Got point refrigerator
on November 9, 2021
Posted by: Nerf
from Vermont
I bought this item about 2 months ago. It makes more noise than I anticipated. Doesn’t have a separate freezer temp control
No, I would not recommend this to a friend.
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, November 10, 2021
Hello, thank you for reaching out with your review. We’re disappointed that your refrigerator is louder than you expected and that you are not pleased with the control panel design. Please know that this is not the ownership experience we strive for and apologize for any frustration or inconvenience this has caused. We have passed your comments along to our refrigerator product development team for future consideration and improvement. We hope to have the opportunity to earn your trust back in the future. -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Good Size
on November 12, 2021
Posted by: GrammaPam
from Milwaukee, WI
I bought this appliance for additional space. I love the clean, sleek look. Runs very quietly.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
large capacity
on November 13, 2021
Posted by: landlady 85
from Omaha,NE
needed to replace two year old ref that was not working
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Great refrigerator
on November 14, 2021
Posted by: Kids3
from Honolulu
I bought this refrigerator for the specific height and width.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
My extra storage fridge
on November 14, 2021
Posted by: J Swifty
from Babson Park, Florida
My husband and I bought this refrigerator for the extra cold storage. I would say that it’s an average fridge. But it sure tends to run a lot more than others, and we have it set on the recommended setting. We haven’t received our electric bill yet since we bought it, so we’re waiting to see about that.
I would recommend this to a friend!
Response from manufacturerBy Chris@Hotpoint, Hotpoint Appliances, November 16, 2021
Hello, thank you so much for taking the time to reach out to us about your new refrigerator and congratulations on your purchase. We're sorry to hear that you have not been pleased with how often it runs and truly understand your frustration. We have passed your comments along to our refrigerator design and development team for future improvement and consideration. Please feel free to reach out with any questions you may have as we are always here to help. -Chris@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Love it
on November 15, 2021
Posted by: Yina
from Hartford CT
have the unit for a month approximately and works excellent.
I would recommend this to a friend!
Written by a customer while visiting manufacturer