Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.5
(1,237 Reviews)
Rating breakdown 1,237 reviews
5 Stars
843
4 Stars
265
3 Stars
75
2 Stars
27
1 Star
27
92%of customers recommend this product.
(
1,046 out of
1,143)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
4
Solid performance
on August 13, 2021
Posted by: Dnking75
from Alpharetta, Ga
Bought this refrigerator for our basement a month ago and it’s working out great.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Runs loud
on August 14, 2021
Posted by: MLee
from Sierra NF, California
This refrigerator works for us. It is a second refrigerator we needed to replace when our old one died during the massive Creek Fire last year. I like how the height is lower. This refrigerator would have worked in a rental house we had a couple of years ago where the cupboard over the refrigerator spot was too low for most refrigerators. The one drawback is that the refrigerator is very loud when it runs. We were surprised by that. Our main refrigerator runs quietly by comparison.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect for small kitchens
on August 14, 2021
Posted by: Bellz
from Houston, TX
Very content with this purchase. The refrigerator is just the right size for my small kitchen and there aren’t bulging handles either. It’s resistant to fingerprints. There’s also an ice maker connector if you want to add that feature.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
great size
on August 16, 2021
Posted by: Evava
from OK
great size for a small apartment. I have a condo and this was perfect size
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Clean look!
on August 17, 2021
Posted by: JoJoPhilly
from Philadelphia PA
Great looking, great price. Clear drawers let you see before opening them.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love the great door storage
on August 17, 2021
Posted by: Jule
from Salisbury,MD
Love this frig. Sized just right for our little apartment
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love Hot Point had my last one 25 years
on August 17, 2021
Posted by: Cerra
from Scranton, PA
Hotpoint is my fav had one for 25 years was still running when I got this one
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
This fridge fits a small space
on August 17, 2021
Posted by: Paul46
from Davenport, Iowa
So far it refrigerates well but it is quite a bit noisier than the one we replaced
I would recommend this to a friend!
Response from manufacturerBy Kelsey@Hotpoint, Hotpoint, August 19, 2021
Hello - we are very glad to hear that your refrigerator is operating as it should, but we do apologize that is noisier than your previous refrigerator. We can see how discouraging this must be and we understand your discontentment.
It is typical for newer refrigerators to sound different from older refrigerators, as modern refrigerators have more features and use newer technology. Just to be sure, though, we encourage you to check out page 19 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf. There, you'll find a list of normal operating sounds for this model.
If you discover that your refrigerator is making abnormal sounds, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your refrigerator. You can schedule service online at: https://www.hotpoint.com/appliance-support/ or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this is insightful. Let us know if you have any questions or concerns in the future - we are always happy to help. Take care, Kelsey@Hotpoint
It is typical for newer refrigerators to sound different from older refrigerators, as modern refrigerators have more features and use newer technology. Just to be sure, though, we encourage you to check out page 19 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf. There, you'll find a list of normal operating sounds for this model.
If you discover that your refrigerator is making abnormal sounds, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your refrigerator. You can schedule service online at: https://www.hotpoint.com/appliance-support/ or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this is insightful. Let us know if you have any questions or concerns in the future - we are always happy to help. Take care, Kelsey@Hotpoint
Written by a customer while visiting manufacturer