Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.5
(1,239 Reviews)
Rating breakdown 1,239 reviews
5 Stars
844
4 Stars
265
3 Stars
75
2 Stars
28
1 Star
27
92%of customers recommend this product.
(
1,046 out of
1,143)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Easy set up
on June 19, 2022
Posted by: DesertCactus
Easy set up, excellent installation. Met all my expectations.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Exactly hat I needed
on June 24, 2022
Posted by: Scamel101
from Amarillo, tx
I had a space problem and this met my demands.. plenty of inside space, but fit neatly into the kitchen space
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great size
on June 28, 2022
Posted by: Maryh7655
from Ellettsville
Great size for the garage. Couldn’t believe how much room was inside.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
like the size.
on July 12, 2022
Posted by: Tomasita
from Oshkosh WI
I was looking for a refrigerator that was more compact in size for the space allotted. It has plenty of room to fit my needs
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Great refrigerator for the price
on July 12, 2022
Posted by: jrw1
from Harleysville, PA
We have only had it for a month and it is meeting our expectations.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Skip
on July 12, 2022
Posted by: Unhappy Kamper
from Texas
No light in freezer. Freezer popps open every time close refrigerator door. No adjustable door shelves. Needs 1 more main refrigerator shelve
Response from manufacturerBy Guy@Haier, Haier, July 12, 2022
Hey there, we appreciate your honest feedback and we're sorry your freezer has been opening and that you're unhappy with some of the designs. We can see how this would be a headache, so we're happy to pass this along to our product team for them to look into.
In addition, it's not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open.
If the freezer door stays open, check the leveling legs. The front of the refrigerator should be slightly higher than the back to allow the door to close normally. When properly adjusted, the door will close smoothly and firmly on its own. You can then ensure the gasket is sealed properly.
Lastly, you can try to place heavier items in the freezer door compartments to provide some ballast (weight), since this is the smaller door and is more likely to pop open. Make sure there is nothing in the freezer or refrigerator that is preventing a door from closing tightly.
We hope all this is found useful and we're wishing you the very best. Thanks again for reaching out.
Guy@Haier
In addition, it's not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open.
If the freezer door stays open, check the leveling legs. The front of the refrigerator should be slightly higher than the back to allow the door to close normally. When properly adjusted, the door will close smoothly and firmly on its own. You can then ensure the gasket is sealed properly.
Lastly, you can try to place heavier items in the freezer door compartments to provide some ballast (weight), since this is the smaller door and is more likely to pop open. Make sure there is nothing in the freezer or refrigerator that is preventing a door from closing tightly.
We hope all this is found useful and we're wishing you the very best. Thanks again for reaching out.
Guy@Haier
Written by a customer while visiting manufacturer
Customer Rating
2
Disappointed
on July 12, 2022
Posted by: Denise40
from Smithfield, RI
I bought this about a month ago and am not pleased. Running all the time
and it is noisy!!!!!!!!!!!!!!!!!!
and it is noisy!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, July 15, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear that you're not totally pleased with your new fridge. We did want to say that for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. If you'd like to learn more, you're free to click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932&_ga=2.194119085.1621076406.1657639873-1391095742.1657639873
Also, if you've got questions or concerns about noises coming from your fridge, this article can help to clear those up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.128018572.1621076406.1657639873-1391095742.1657639873
We do hope this is helpful. If you've got other questions or concerns, know that we're always happy to help out.
Best wishes,
Michael@Hotpoint
Thanks for taking the time to leave a review. So sorry to hear that you're not totally pleased with your new fridge. We did want to say that for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. If you'd like to learn more, you're free to click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932&_ga=2.194119085.1621076406.1657639873-1391095742.1657639873
Also, if you've got questions or concerns about noises coming from your fridge, this article can help to clear those up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.128018572.1621076406.1657639873-1391095742.1657639873
We do hope this is helpful. If you've got other questions or concerns, know that we're always happy to help out.
Best wishes,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
good so far
on July 14, 2022
Posted by: Murp
Have had it a few weeks havent had any issues yet.
I would recommend this to a friend!
Written by a customer while visiting manufacturer