Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Average customer rating
4.4
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
51
4 Stars
25
3 Stars
4
2 Stars
4
1 Star
2
92%of customers recommend this product.
(
73 out of
79)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
5
Perfect fit !
on July 26, 2022
Posted by: Richard2
from Boston
Needing to replace a 40-year-old refrigerator, the seals of which were nearly gone, I searched for an energy efficient model that fit the relatively small space available in my kitchen yet had sufficient interior capacity. This was, literally, a perfect fit.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Basic Refrigertor
on July 31, 2022
Posted by: Major Tom
from Nashville, TN
This was purchased for the garage. Our garage is not hot, bu the recommended setting for temperature is "3". On the "3" the freezer was at 17 degrees and the refrigerator was 47 degrees. This unit does no t have separate controls for the freezer and refrigerator compartments. Considering that this refrigerator is not opened with any regularity - sometimes days before the freezer or refrigerator are opened, these temperatures are too high. Placing the unit on "4" got the freezer down to 12 degrees and the refrigerator down to 42.
No, I would not recommend this to a friend.
Response from manufacturerBy Gina@Hotpoint, Hotpoint_Appliances, August 1, 2022
We’re sorry to hear of the trouble with the temperature and can certainly understand your concern. When measuring the temperature of the either compartment, please be sure not to measure the air temperature as it fluctuates during defrost and during door openings. Information on how to properly measure the temperature in the fridge and freezer sections can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479.
If we can be of further assistance, please let us know. We’re always here and happy to help. -Gina@Hotpoint
If we can be of further assistance, please let us know. We’re always here and happy to help. -Gina@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Not as quiet at I expected...
on August 1, 2022
Posted by: BonnyLou
from Cadillac, MI
This is a great refrigerator for smaller space installation needs. It is a basic model with no frills. It can open from the left or right depending on your application. I am surprised that it isn't quieter being a new model.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Two damaged
on August 8, 2022
Posted by: Emtscully
from Nj
First fridge came damaged badly altho box was fine. Waited n got second. Ding on side n freezer door bad. Store said would replace n did. Butterbox door installed upside down n wouldn’t open. Hydrator drawer off track. Freezer door guy fixed. Super annoying. Thought I was buying good brand. U cost family business bucks for poor quality. Time will tell if fridge/freezer any good.
No, I would not recommend this to a friend.
Response from manufacturerBy Elliot@Haier, Haier, August 10, 2022
Hi there, thank you for taking the time to let us know how we are doing. It is completely understandable how frustrating it would be to have issues with two separate refrigerator models, and we are so sorry for the trouble this has caused for you. Please know this is not at all up to our usual quality standards.
We are confident that our factory service and repair team will be able to address this issue for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you moving forward. -Elliot@Hotpoint
We are confident that our factory service and repair team will be able to address this issue for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you moving forward. -Elliot@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
gets the job done!
on August 26, 2022
Posted by: BestPM
from Summerville, SC
I manage multiple properties and whenever I need a fridge, I always stick to this same product. Works great, and within the budget.
Written by a customer while visiting manufacturer
Customer Rating
4
Quality Refrigerator!
on September 13, 2022
Posted by: CH96
from Brooklyn, NY
This is a quality refrigerator with lots of space! It runs somewhat loud but I've gotten used to it. The interior design is modern and the exterior finish is pleasing to the eye and to the touch.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
We downsized our refrigerator to waste less food
on September 28, 2022
Posted by: Success1
from NH
We bought our Hotpoint about a month ago & all was GREAT from going to Manny’s to financing & delivery of a super neat & cute Hotpoint fridge AND, it’s working, holds less therefore shopping less & WISER!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Fixtures
on October 11, 2022
Posted by: Lighthouse 2
from Houston, Texas
The price and availability to purchase was key, great fixtures
I would recommend this to a friend!
Written by a customer while visiting manufacturer