Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.4
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
51
4 Stars
25
3 Stars
4
2 Stars
4
1 Star
2
92%of customers recommend this product.
(
73 out of
79)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4
Great features.
on March 10, 2022
Posted by: Opal 1
from Union City, CA
I bought this three months ago and am happy with the great features and the perfect size for the small kitchen.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Extremely Pleased
on April 6, 2022
Posted by: Joe1011
from Sayreville NJ
This refrigerator suits our needs just perfectly. It is easy to organize and configure to suit your needs
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent temperature!
on April 22, 2022
Posted by: Hotgal77
from Woodside NY
The temperature control on this frigid is amazing, it keeps my products fresh, and the freezer does not produce freezer burn products.
I would recommend this to a friend!
Response from manufacturerBy Mike@Haier, Haier, April 25, 2022
Hey there,
Thank you so much for taking the time to share your review with us. We're beyond thrilled to hear how much you love this refrigerator! It's great to know the controls are great and your products are kept cold without fear of freezer burn. We're always here if you need anything. Mike@Haier
Thank you so much for taking the time to share your review with us. We're beyond thrilled to hear how much you love this refrigerator! It's great to know the controls are great and your products are kept cold without fear of freezer burn. We're always here if you need anything. Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
2
decent size for small space
on May 16, 2022
Posted by: mary1234
from rutherford nj
apartment provided this model though I wouldn't pick this particular one. you have to really bend over to get inside the fridge which is hard on the back. the shelving is designed horribly. this is the most basic small/mid size fridge in my opinion. as you close the fridge door the freezer door pops open. cheap. bulky thick doors that really stick out - makes you have to practically crawl into the fridge. crisper trays are rickety.
Response from manufacturerBy Elliot@Haier, Haier, May 18, 2022
Hi there, thank you for your feedback. We are very disappointed to hear that you have been let down by this refrigerator, and we are very sorry for any frustration this has caused for you.
For the issue with the freezer door popping open when you close the refrigerator door, we wanted to assure you that this is normal. Both doors share an air channel to allow air to pass between them, and the pressure of closing one door may affect the other.
As for the feedback regarding the sizer, shelving, and design of this unit, we will certainly be passing them along to our design team for use moving forward. We appreciate this insight, and please know that we are here if you ever need any assistance in the future. -Elliot@Hotpoint
For the issue with the freezer door popping open when you close the refrigerator door, we wanted to assure you that this is normal. Both doors share an air channel to allow air to pass between them, and the pressure of closing one door may affect the other.
As for the feedback regarding the sizer, shelving, and design of this unit, we will certainly be passing them along to our design team for use moving forward. We appreciate this insight, and please know that we are here if you ever need any assistance in the future. -Elliot@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great features & nice looking
on June 2, 2022
Posted by: Mark06
from Knox, PA
Glad I made the purchase, lots of space & quality made
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Generous freezer space and shelf
on June 18, 2022
Posted by: maureen6
from Kingston PA
doors do not close automatically as they did on my other models. disappointing feature
and not particularly quiet when running
and not particularly quiet when running
I would recommend this to a friend!
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, June 20, 2022
Hi,
Thanks for writing a review for your new fridge! Sorry to hear that it's not quite living up to your old model; we're always wanting to get better so you letting us know what you think is important.
We don't rate our refrigerator or freezers in decibels so we're unable to provide a rating while they're running. However, if you have questions about noises you're hearing, this article can help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.216845534.958979658.1655729806-588299196.1654803960
Hope this is helpful!
If you have other questions or concerns, know that you're always free to reach out and let us know.
All the best,
Michael@Hotpoint
Thanks for writing a review for your new fridge! Sorry to hear that it's not quite living up to your old model; we're always wanting to get better so you letting us know what you think is important.
We don't rate our refrigerator or freezers in decibels so we're unable to provide a rating while they're running. However, if you have questions about noises you're hearing, this article can help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.216845534.958979658.1655729806-588299196.1654803960
Hope this is helpful!
If you have other questions or concerns, know that you're always free to reach out and let us know.
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect fit
on June 20, 2022
Posted by: Johnfpaul
from Cape Cod
We were looking to replace a 25 plus year old refrigerator but the issue was size. This is a small house with limited space. This model was perfect and and didn’t just fit the space but added a little more room. Plus it should be more energy efficient. One feature we liked was two drawers for vegetables and large door storage. Also a little quieter than the old fridge.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Comfortable Refrigerator
on July 16, 2022
Posted by: Sonia2022
from Staten Island NY
Comfortable Refrigerator. Cant complaint. You can put lots of groceries and still fir more items. I will recommend it!
I would recommend this to a friend!
Written by a customer while visiting manufacturer