Customer Reviews for GE - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
Customer Rating
1
Very poor quality
on July 29, 2023
Posted by: mapleman
The worst refrigerator we've ever had in 60+ years of buying appliances. The refrigerator portion just DOES NOT cool. The system has been on about 5 hours and the temp in the refrigerator is still at 60°. This is the 2nd unit the dealer brought and set-up for us as we thought the 1st one was defective. It wasn't! It's a problem with GE. They are just making inferior products. Their manual is also worthless as it tells nothing about the unit you just purchased
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 1, 2023
Hi there,
We're so very sorry that your new refrigerator isn't cooling and you just had it replaced. We certainly understand how disruptive something like this can be and we're more than glad to provide guidance. Please refer to the link here for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the above suggestions don't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Again, we apologize for the inconvenience. We're here when you need us. - Tierra@GEA
It works fine keeps food cold and stuff blah blah blah words, words, and more words. What do you want it’s a cheep refrigerator that does exactly that refrigerate.