Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Stainless Steel
Average customer rating
4.3
(453 Reviews)
Rating breakdown 453 reviews
5 Stars
274
4 Stars
110
3 Stars
35
2 Stars
21
1 Star
13
87%of customers recommend this product.
(
341 out of
394)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Stainless Steel
Customer Rating
1
Freezer works well🙃
on July 18, 2023
Posted by: Gram48
from Westfield Ma
I had it for one week and then it started running warm. It was 54° in the refrigerator.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 19, 2023
Hi there,
Thank you so much for taking the time to provide feedback on your new GE top-freezer refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you’re experiencing this issue with your refrigerator. In this case, we recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
Thank you so much for taking the time to provide feedback on your new GE top-freezer refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you’re experiencing this issue with your refrigerator. In this case, we recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Somewhat noisy
on July 22, 2023
Posted by: oysters12
from Franklin, NC
We'd had it for a couple of days now. So far I think it is nosier than my previous, much older previous refrigerator and it seems to run more.
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 24, 2023
Hello there,
Thank you so much for taking the time to post this review. We completely understand your concern with the refrigerator being noisy. Please refer to the article below for some knowledge on your unit and the normal sounds it makes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
You may also refer to this article to see a list of unusual sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We hope this information is helpful. Please let us know if there is anything else you need. - Tierra@GEA
Thank you so much for taking the time to post this review. We completely understand your concern with the refrigerator being noisy. Please refer to the article below for some knowledge on your unit and the normal sounds it makes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
You may also refer to this article to see a list of unusual sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We hope this information is helpful. Please let us know if there is anything else you need. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sweet!
on July 28, 2023
Posted by: Rosie001
from CT
OK, this is a cutie. And I have to keep reminding myself don't keep opening the refrigerator just to admire it! I love how it looks, the exterior and interior. The stainless is easy to keep clean, also. The shelves are gleamingly bright transparent. It is an updated version of what I replaced, and I didn't think that much of it. But wow, I'm so thrilled! I have the range to match, also.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Baseline
on August 3, 2023
Posted by: hale3
It's a fridge, it's cold, it fits existing kitchen layout.
so that makes it "fine"
so that makes it "fine"
on the other hand:
Black Cabinet with only Stainless Doors is disappointing and did not match my expectations.
Black Cabinet with only Stainless Doors is disappointing and did not match my expectations.
The LED internal lighting is surprisingly large effecting top shelf use, and at the same time providing significantly less effective internal lighting coverage then I experienced with older incandescent lighting.
This is clearly due to the directional nature of the LED.
Overall with the size and reduced effectiveness it's quite disappointing.
This is clearly due to the directional nature of the LED.
Overall with the size and reduced effectiveness it's quite disappointing.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 4, 2023
Hello - Thank you so much for sharing your overall impression of this refrigerator. We're incredibly sorry to see that it hasn't exceeded your expectations.
We are glad to see that you are getting good cooling performance and that it is fitting well in your space. Also, we will be forwarding this over to our product team to review. This way we can research and look for ways that we an improve on our models going forward. We strive to make the best appliances that we can and your feedback helps us out a lot.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are glad to see that you are getting good cooling performance and that it is fitting well in your space. Also, we will be forwarding this over to our product team to review. This way we can research and look for ways that we an improve on our models going forward. We strive to make the best appliances that we can and your feedback helps us out a lot.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on August 4, 2023
Posted by: Gilboa
from Gilboa n y
I’m very happy with it. It’s great. Very elegant design
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on August 4, 2023
Posted by: Dave 5600
from Oconto wisconsin
It a great appliance and I love it and if I had it I would buy the same one again
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New GE refrigerator
on August 17, 2023
Posted by: ChasMar
So far after 1 month the refrigerator is working great.
Written by a customer while visiting geappliances.com
Customer Rating
4
Does the job
on August 19, 2023
Posted by: Wehaveit
I purchased from a local appliance store. Seemed to take a little while to get to desired temperature but holds up. Only real issue so far is that door does not just swing shut like my older refrigerator. Have to make sure you give a good push.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 24, 2023
Hi,
We appreciate the update! It's a pleasure having you in the GE Appliance family and we're confident this refrigerator will exceed your expectations. Thanks for leaving a review!
-Sylvia@GEA
We appreciate the update! It's a pleasure having you in the GE Appliance family and we're confident this refrigerator will exceed your expectations. Thanks for leaving a review!
-Sylvia@GEA
Written by a customer while visiting geappliances.com