Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Stainless Steel
Average customer rating
4.3
(453 Reviews)
Rating breakdown 453 reviews
5 Stars
274
4 Stars
110
3 Stars
35
2 Stars
21
1 Star
13
87%of customers recommend this product.
(
341 out of
394)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Stainless Steel
Customer Rating
4
Nice, roomy
on December 19, 2021
Posted by: LedaG
from Houston PA
Likes: adj. shelves, deep door shelves for milk etc. meat drawer.
Dislikes: slightly loud when fan is on; fruit & veg drawers have to pull straight out, cannot slide over then out ( mine has limited soace to open door); stainless smudges easily.
Dislikes: slightly loud when fan is on; fruit & veg drawers have to pull straight out, cannot slide over then out ( mine has limited soace to open door); stainless smudges easily.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Too noisy
on December 31, 2021
Posted by: Way too noisy
from New jersey
I love the look and for the size, the storage is spacious. My only complaint and it’s a big one is how noisy the motor is. I wonder if I have a defective unit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 4, 2022
Hi there,
So happy to hear that, overall, you're loving your new unit! Sorry to hear that the noise is causing issues for you. Know that we don't rate our refrigerators and freezers in decibels and thus aren't able to provide a rating while they're running. If you've got questions about noises you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you've got other questions or concerns, know that you're always free to reach out and let us know.
Thanks for choosing us for your home!
Best wishes,
Michael@GEA
So happy to hear that, overall, you're loving your new unit! Sorry to hear that the noise is causing issues for you. Know that we don't rate our refrigerators and freezers in decibels and thus aren't able to provide a rating while they're running. If you've got questions about noises you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you've got other questions or concerns, know that you're always free to reach out and let us know.
Thanks for choosing us for your home!
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very loud; needed immediate servicing
on February 1, 2022
Posted by: dina_d
I understand that new fridges supposedly make more noise than older fridges; however, I find this fridge to be very loud and am still trying to get the issue resolved. About every 50 minutes, it sounds like a loud motor is running, which last for almost half an hour. It's a continuous cycle of noise. Had I known I would encounter this problem with a brand new fridge, I would have kept my old fridge, which never gave me any trouble in 14+ years. I'm so disappointed!
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2022
Hi - We hate to hear you're disappointed with the sound level of your new refrigerator and understand how these different sounds could be disconcerting and do apologize. On page 19 of your owner's manual you will find descriptions of the sounds you can expect to hear - https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ga=2.96512223.1729295331.1643637364-727603807.1639067503 - We also see you have service scheduled and are confident if there is an issue, they will be able to remedy it for you. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Too noisy
on February 24, 2022
Posted by: Like it quiet
from Nj
We just had a repair person come because we thought the fridge was broken it runs super loud other than the bothersome noise level it’s fine so if you were hearing aids take them out and enjoy your fridge
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 25, 2022
Hi, Thanks for choosing GE Appliances for your home! We understand noises can be annoying and we want to apologize for any inconvenience with the sound level. Here is a helpful link that describes normal refrigerator sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We use foam insulation in our new models which has excellent insulating capabilities and is very energy efficient, however, it's not as sound absorbent as previously used fiberglass insulation. Depending on the placement of the refrigerator in your kitchen, you may want to place a piece of rubber backed carpet beneath the refrigerator to help reduce the sounds.
We hope this helps and if any questions come up, please reach out! - Sharon@GEA
We use foam insulation in our new models which has excellent insulating capabilities and is very energy efficient, however, it's not as sound absorbent as previously used fiberglass insulation. Depending on the placement of the refrigerator in your kitchen, you may want to place a piece of rubber backed carpet beneath the refrigerator to help reduce the sounds.
We hope this helps and if any questions come up, please reach out! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great space. Quiet.
on February 28, 2022
Posted by: Eljhae
from Brooklyn, NY
I love my GE refrigerator. It is spacious and runs very quiet. GE products are prevalent in my home. They are like an old family friend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Only SS brand to fit in allotted space.
on July 15, 2022
Posted by: Samoyed
Happy with appearance and small size needed to fit in allotted space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GE
on August 31, 2022
Posted by: Michael Batcher
from Buskirk, NY
Refrigerator runs a lot and is noisy. no solutions to either.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, September 1, 2022
Hi there-Thank you for taking the time to write a review about your new refrigerator. We apologize that it is louder than you expected, we know how frustrating that can be. Please check out this article in regards to the noises coming from the refrigerator:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noise you are experiencing is not in the article, please use the warranty to schedule service. You can do so by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being part of the GE Appliances family.-Krystal@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noise you are experiencing is not in the article, please use the warranty to schedule service. You can do so by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being part of the GE Appliances family.-Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and Excellent quality!!!
on March 25, 2023
Posted by: lmcghee
from Lansing IL
Hello my name is Latoya McGhee and I am a long time customer due to my mom being a customer over 40 years and I passed it on to my children now who is all adults. Thank You for Wonderful Excellent products and Great Customer Service over the years!!! # The Best# 1!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com