Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Stainless Steel
Average customer rating
4.3
(453 Reviews)
Rating breakdown 453 reviews
5 Stars
274
4 Stars
110
3 Stars
35
2 Stars
21
1 Star
13
87%of customers recommend this product.
(
341 out of
394)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Stainless Steel
Customer Rating
5
My Dream Kitchen!
on August 18, 2020
Posted by: Prooderfrence
from Chicago
This refrigerator is so attractive! But it's way more than a pretty face!... Temperature control settings and individualized compartments allow me to keep my dairy and meat products fresh all while providing the perfect environment for crispy crunchy veggies! Love it! :-D P.s.
were also enjoying a stainless steel stove and dishwasher!... It's my dream kitchen! Thanks GE! P.B.
were also enjoying a stainless steel stove and dishwasher!... It's my dream kitchen! Thanks GE! P.B.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Stays cold
on October 14, 2020
Posted by: Roxurch
from Buchanan, MI
It seems to be a bit loud when the motor kicks on. Could also use another drawer or option for another shelf.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARONatGEA, GE_Appliances, October 15, 2020
Hello. Thank you for your purchase! We certainly appreciate the feedback. We will be sure to share your comments with our refrigerator team.This will aid us in future product design. Also, here is a link that details the normal sounds a refrigerator will make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901. Thanks for the review!
Written by a customer while visiting geappliances.com
Customer Rating
1
Nightmare !
on November 18, 2020
Posted by: boldtour
from Rowland Heights
The compressor did not work fine !
New refrigerator deliver to me on Aug 16,2020. It did not cool on Oct 1,2020. The first time service on Oct 8,2020. Said The compressor did not work fine ! Then the new compressor replaced on Oct 28,2020. The compressor did not work again ?
New refrigerator deliver to me on Aug 16,2020. It did not cool on Oct 1,2020. The first time service on Oct 8,2020. Said The compressor did not work fine ! Then the new compressor replaced on Oct 28,2020. The compressor did not work again ?
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 20, 2020
Hello boldtour - We apologize deeply that this has been the experience with your new refrigerator. This is not what we expect from our appliances or want for our customers. Our product team would like to look into this further for you. If you could, please email your contact details, model & serial number for your refrigerator, as well as a copy of your review to: https://www.geappliances.com/ge/service-and-support/contact-others.htm
We hope to hear from you soon.
We hope to hear from you soon.
Written by a customer while visiting geappliances.com
Customer Rating
2
Thermostat control not operating
on December 9, 2020
Posted by: Ers10
from SF bay area
There is only a single thermostat control for both freezer and refrigerator.
Even when set at ‘coldest’ the freezer often doesn’t register 0 (usually more like 10),
while the refrigerator registers 30 or below.
Even when set at ‘coldest’ the freezer often doesn’t register 0 (usually more like 10),
while the refrigerator registers 30 or below.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
The Refrigerator only worked for a few weeks.
on December 21, 2020
Posted by: leebee60
from Washington DC
This refrigerator stopped working completely. It only worked for 32 days after my installation. I've lost all my food, I can't get a solid appointment.. it's been over 72 hours. This is the worse ever..
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 13, 2021
Hello leebee60 - Thank you for your review. We apologize for the issue you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Maximum cold tempature is only 38 degrees.
on January 17, 2021
Posted by: azzenstudent
from Portland OR
The problem here is the inability of this product to do what it's supposed to do: cool effectively. Instead, it behaves like a poor cousin, keeping things relatively cool but not to the degree I want.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 18, 2021
Hello azzenstudent - We'd like to thank you for sharing your feedback and giving us a chance to help. We're very sorry for any inconvenience. If your refrigerator is not cooling as it should, here are some great troubleshooting tips that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If repair is needed, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for choosing GE Appliances! - Sharon@GEA
If repair is needed, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
lots of space
on February 9, 2021
Posted by: Hey17
from Loup City ne
Great space inside for the price of a smaller white fridge
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, March 12, 2021
Hi Hey17,
Thanks for sharing with us! We appreciate your feedback and would like to welcome you to the GE family. It's a pleasure having your business! If you have any questions or concerns feel free to ask us. We're always happy to help. Take care!
-Sylvia@GEA
Thanks for sharing with us! We appreciate your feedback and would like to welcome you to the GE family. It's a pleasure having your business! If you have any questions or concerns feel free to ask us. We're always happy to help. Take care!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Fit!
on March 11, 2021
Posted by: HappyLin
from Waterford, MI
This fridge was worth the wait! I needed a specific smaller sized refrigerator but did not want to skimp out on features like glass shelves for easy cleaning and an ice maker (paid extra). It was finally delivered today and it is perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com