Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Customer Rating
3
Super quiet and cleans super well
on April 21, 2021
Posted by: Billy5051
[This review was collected as part of a promotion.] Dishwasher is great. It is so quiet you do not even know it’s running. It cleans everything off do not even need to rinse before. Only complaint is, it doesn’t seem to dry the dishes very well. Almost all come out wet still. Going to try rinse aid and see if that helps
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 28, 2021
Hello, Billy5051! Thank you for your review. We are so happy to hear how pleased you are with the styles and features of your dishwasher. Regarding the dishwasher not drying the dishes, make sure that air dry is not being selected, this will result in wet dishes. For optimum drying performance, using a rinse aid has proven to be helpful. Also try using the Hi-Temp Wash option on the model. During the hi-temp wash option, the dishwasher heats water in the main wash to approximately 140F (60C) and increases the temperature higher in the final rinse. The increased water temperature helps the dishwasher detergent removes food grease and soil from dishes more effectively and aids in drying. Hopefully, this helps. We are here should you have any additional concerns or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Spotless
on April 22, 2021
Posted by: DG Mtz
[This review was collected as part of a promotion.] This dishwasher is quiet doesn’t make much noise. Dishes are coming out spotless maybe even better than when they were new
Response from frigidaire.comBy Kiara, Online Outreach Specialist, April 28, 2021
Hello DG Mtz! Thank you for your review! We are pleased to hear that you are enjoying the quietness and how the unit cleans your dishes. It is always great to know when an owner is satisfied with their new unit. If you happen to have any concerns or questions, please do not hesitate to reach out. Please chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent
on April 22, 2021
Posted by: ErinBoBerin
[This review was collected as part of a promotion.] This dishwasher looks nice. Doesn’t smudge easily. My biggest frustration with this fridge is that the dishes don’t come out dry all the way and I end up having to dry them with a towel before putting them in the cupboard. This creates extra work & time out of my day.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 29, 2021
Hi, ErinBoBerin!
Thanks for sharing your feedback. Sorry to hear you're having trouble with the dry cycle! The following video has some tips on getting the best drying performance that may be helpful: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If you have any additional concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thanks for sharing your feedback. Sorry to hear you're having trouble with the dry cycle! The following video has some tips on getting the best drying performance that may be helpful: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If you have any additional concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Absolute Crap
on April 28, 2021
Posted by: Ms Richards
[This review was collected as part of a promotion.] Been installed for 5 months and broke already! Waiting for a month to get it fixed.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, May 7, 2021
Hello, Ms Richards!
Thank you for bringing this to our attention. This isn't the experience that we would want for you with a new dishwasher. Depending on your location, this may be the first available appointment in your area, but we will be happy to research more. In the meantime, please stay in touch regarding your repairs and should it not address your concerns, we can explore more options. -Katrina
Thank you for bringing this to our attention. This isn't the experience that we would want for you with a new dishwasher. Depending on your location, this may be the first available appointment in your area, but we will be happy to research more. In the meantime, please stay in touch regarding your repairs and should it not address your concerns, we can explore more options. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaves dishes wet and difficult to start
on April 30, 2021
Posted by: Gina27
[This review was collected as part of a promotion.] This came with my new build. Every time I try to start it, it gives me trouble. It leaves dishes wet so I have to hand dry them. It always stays wet inside, so I have to leave it open almost all the time so it can dry out.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 13, 2021
Hi, Gina27!
Thanks for sharing your feedback! Sorry to hear you're having some trouble getting the best drying performance. Here are some tips you may want to try – we recommend using Rinse Aid and making sure Air Dry has not been selected. Additional tips can be found here: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If you are still experiencing issues, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your feedback! Sorry to hear you're having some trouble getting the best drying performance. Here are some tips you may want to try – we recommend using Rinse Aid and making sure Air Dry has not been selected. Additional tips can be found here: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If you are still experiencing issues, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn’t dry my dishes
on May 3, 2021
Posted by: Does not dry dishes
[This review was collected as part of a promotion.] I had a 15 year old dishwasher and it dried my dishes so good. This one does not. Not sure if it’s broke or not.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 10, 2021
Hello! Thank you for your review. We are sorry to hear that your appliance is not drying well. Regarding the dishwasher not drying the dishes, make sure that air dry is not being selected, this will result in wet dishes. For optimum drying performance, using a rinse aid has proven to be helpful. Also try using the Hi-Temp Wash option on the model. During the hi-temp wash option, the dishwasher heats water in the main wash to approximately 140F (60C) and increases the temperature higher in the final rinse. The increased water temperature helps the dishwasher detergent removes food grease and soil from dishes more effectively and aids in drying. Hopefully, this helps. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
CLEAN, SANITIZED AND DRY
on May 4, 2021
Posted by: Oglesby Family
[This review was collected as part of a promotion.] We've had our new dishwasher for alittle over a month and we are 100% satisfied. Each and every load has had a perfect finish: Clean, Sanitized and Dry.
Thankyou Frigidaire
Thankyou Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frustrated with this dishwasher!!!
on May 9, 2021
Posted by: Rhonda Schlosser
This is our second Frigidaire dishwasher, we upgraded and I wish we hadn’t. Every time I try to start this dishwasher it will not work!!! So frustrating!!!! I do not recommend this model!!!!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 10, 2021
Oh no! Rhonda.
We are so sorry for your experience with your dishwasher. We would love to get to the bottom of this as quickly as possible. Please check out this helpful video regarding Dishwasher with No Power https://youtu.be/oqHO10C7vOQ. It can provide some helpful tips on how to correct this issue. Should you additional assistance come chat with our live chat agents Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
We are so sorry for your experience with your dishwasher. We would love to get to the bottom of this as quickly as possible. Please check out this helpful video regarding Dishwasher with No Power https://youtu.be/oqHO10C7vOQ. It can provide some helpful tips on how to correct this issue. Should you additional assistance come chat with our live chat agents Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com