Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Customer Rating
2
Doesn’t dry... contacting company
on February 20, 2021
Posted by: FMT5
[This review was collected as part of a promotion.] We have run it 4 times and the dishes don’t seem to be dry. Also the last time the soap cover didn’t open up and most was still inside. Calling the company to see if we got a dud.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 28, 2021
Hi, FMT5!
Thanks for reaching out; we're sorry to hear you're having trouble with the dry function on your dishwasher. Please ensure your rinse aid is full and you are using hot water to get the best results! There are further tips available in the following video: https://youtu.be/BsvwBkwRVUY. Make sure there is no residue around the clasp of the soap dispenser that may be sticking it closed and no dishes in the way that could be preventing it from opening. If you do need more help, please feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best, Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on March 2, 2021
Posted by: MickeyV
[This review was collected as part of a promotion.] I purchased the dishwasher and stove based on Frigidaire’s reputation and previous purchases. I am very happy with a stove and oven. Not so much the dishwasher. Heat cycle does not drive the dishes Necessitating a call for service which will be done this Thursday, March 4.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 11, 2021
Hi, MickeyV!
Thanks for sharing your feedback. We're sorry to hear that this dishwasher has not yet met your expectations, and we are happy to help out however we can. I do see that the repair visit on your dishwasher was completed. If you need further tips on getting the best dry performance from your dishwasher, check out the following video: https://youtu.be/BsvwBkwRVUY.
Best, Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
very quiet
on March 3, 2021
Posted by: Cedwards
[This review was collected as part of a promotion.] it washes ok and i love that it is very quiet BUT no matter what cycle we choose it NEVER dries the dishes. The bottom rack seems to be drier than the top but always have to towel dry when i go to put up.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 11, 2021
Hello, Cedwards!
Thank you for reaching out to us. It's great to hear that the dishwasher is washing well, except for the drying concerns. To ensure that you get the best drying performance, make sure that the rinse aid dispenser is full, and you can also increase the amount dispensed. This information is located in your use care page 10. If this doesn't resolve your issue, we're here to help. Please feel free to chat with us online at Frigidaire.com or by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
2
Blinking Lights - Won't run
on March 13, 2021
Posted by: OKC Mike
I could not find a "question" option in the "Questions and Reviews" area. My FFID2426TB dishwasher has the Washing, Clean and Sanitized lights blinking. I tried removing power for several minutes and plugging it back in. I tried holding Start for 3 seconds and then for 30 seconds. I was not able to find anything in the manual about this. Does anyone have a solution?
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 18, 2021
Hello, OKC Mike! Thank you for your review. We are sorry to hear about the difficulty that you are experiencing with your dishwasher. It sounds like you may require additional assistance regarding your concerns. We have sent you an email for additional information. We look forward to working with you. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
DO NOT BUY
on March 26, 2021
Posted by: sun003
[This review was collected as part of a promotion.] I have had this installed for 45 days and the rail that the top rack slides in and out on is defective and the tray doesn't slide well at all. Frigidaire call this cosmetic and won't warranty it. Save your money and buy a different brand
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 5, 2021
Hello, Sun003! Thank you for your review. We are sorry to hear that you have not been pleased with the styles and features of your appliance. We have reached out to you via email regarding your concerns. We look forward to hearing from you. Please connect with us should you need additional assistance. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice dishwasher
on March 31, 2021
Posted by: Joan twinny
[This review was collected as part of a promotion.] I bought this about a month ago. Generally happy with it but it does have a design fault in my eyes. I have never had a dishwasher that is so difficult to load and keep from banging the dishes. Same dishes I have used in 3 other dishwashers. The angle of the rack supports seem wrong. And when you pull out the bottom rack to load, the dishes all shift. The bottom rack is just plain wrong and pulls out to the full door opening only tomstick there.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features!
on March 31, 2021
Posted by: Smorgan1308
[This review was collected as part of a promotion.] Beautiful piece with great features. Top rack seems to get a little stuck and there's a mildew smell if we don't leave the door open to air dry, but love it anyways. Not loud at all.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire Item 838377 Dishwasher and the Collection
on April 15, 2021
Posted by: Rosa65
[This review was collected as part of a promotion.] I have purchased the frigidaire collections and I am so disappointed that they are no longer lasting without issues over a substantial amount of time. 2 french door stainless steel refrigerators 4 years and 6 years and both leak water from the freezer department with accumulated ice (block) under the bottom drawer. Newest purchase 13 months ago The Frigidaire glass top stove (no issues except the connected bottom rack rusted and difficult to pull out attached to the door (3 years old). LAST-the 54-decibel top control stainless dishwasher with new technology has lasted one year and maybe 2 months after getting over the issues in getting the proper one. Now, it does not work. It blinks, does not respond to settings (heavy wash only) will not start the washer. It just jumps from blinking to off and a matter of seconds continuously blinks. Unable to use any cycle or setting. It is so difficult to purchase great appliances with limited income.
Response from frigidaire.comBy Online Outreach Specialist, April 20, 2021
Oh no, Rosa65! We're sorry to hear that you're having this experience with your dishwasher and would like to see how we can help. Please look for our email communication to you shortly. ~Courtney
Written by a customer while visiting frigidaire.com