Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Customer Rating
1
It’s not working and hasn’t been for a month.
on January 20, 2021
Posted by: Stamay39
[This review was collected as part of a promotion.] Not satisfied taking forever to get fixed. It quit working after 6 months
Response from frigidaire.comBy Bianca, Online Outreach Specialist, January 22, 2021
Hello, Stamay39!
We’re terribly sorry to hear you are having issues with the dishwasher and it's taking longer than expected to resolve. We see you have service scheduled and if the repair does not address your concerns, please reach out to us.
Bianca
We’re terribly sorry to hear you are having issues with the dishwasher and it's taking longer than expected to resolve. We see you have service scheduled and if the repair does not address your concerns, please reach out to us.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks great.
on January 21, 2021
Posted by: Marla9
[This review was collected as part of a promotion.] Came installed in my new mobile home. Looks great. Went out after second run.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , January 25, 2021
Thank you for your feedback, Marla9. We are not happy to learn of your experience with the dishwasher not working properly. We see you have been in touch with us regarding your concerns and service has been scheduled. If this does not resolve your issues, we’re here to help! Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on February 2, 2021
Posted by: Disbill
[This review was collected as part of a promotion.] Used 4 times and it does a great job of cleaning quietly and the sleek front appearance is nice. Does not seem to dry as well as expected but so far so good.
Written by a customer while visiting frigidaire.com
Customer Rating
3
OK, but not great
on February 2, 2021
Posted by: battman67
This item is noisy and you cannot tell if the cycle is complete. With hidden controls, (not a fan!), you need to open the door to tell what if anything is going on. Hidden controls might be nice if you don't want to see what's going on, but they are not for me.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, February 9, 2021
Hi Battman67. Thanks for your feedback! This model does include an quiet sound package that should reduce the noise level to below 54dB. If you would like to reach out to us regarding your concerns, please feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 M-F 8:30am-8pm EST. We'd be happy to further research and ensure your appliance is working as designed. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on February 2, 2021
Posted by: Saunge37
[This review was collected as part of a promotion.] I just barely rinse my dishes off before putting them in the dishwasher. Spatulas come out clean & glasses look crystal clear.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn’t give hot air to dry dishes
on February 8, 2021
Posted by: Junkyard
[This review was collected as part of a promotion.] I hate this dishwasher it doesn’t have an option to have heating to dry dishes. My dishes are always wet and dripping I just wish I hadn’t wasted my money on it. It took all my savings to buy my kitchen package I’m not satisfied with any of it.
Just wish I had bought a Maytag instead
Just wish I had bought a Maytag instead
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 17, 2021
Hi, Junkyard!
Sorry to hear you're not having a great experience with this dishwasher thus far. It does have a heated drying system that is automatically selected unless you choose the heatless Air Dry. Make sure that your Air Dry light is not on so that you get heat on your dishes! Using rinse aid and selecting the Hi Temp or Sanitize cycle will also help with getting the best drying performance. Further tips are available in the following video: https://youtu.be/BsvwBkwRVUY. I hope this information helps! If you have any further concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Sorry to hear you're not having a great experience with this dishwasher thus far. It does have a heated drying system that is automatically selected unless you choose the heatless Air Dry. Make sure that your Air Dry light is not on so that you get heat on your dishes! Using rinse aid and selecting the Hi Temp or Sanitize cycle will also help with getting the best drying performance. Further tips are available in the following video: https://youtu.be/BsvwBkwRVUY. I hope this information helps! If you have any further concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on February 9, 2021
Posted by: Donita
I purchased this in July and two of the roller on the bottom pull-out drawer came off. I was able to find one and push it back on. Very disappointed in the quality of this Frigidaire
Response from frigidaire.comBy Corletta , Outreach Social Specialist, February 18, 2021
Hi Donita! We are not happy to learn of your experience with the dishwasher rollers. We see you have been in touch with us regarding your concerns, and this matter has been resolved. If additional assistance is needed, we’re here to help! Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great! Looks great!
on February 14, 2021
Posted by: Kirschjl1
[This review was collected as part of a promotion.] Very quiet, looks beautiful. Dishes are clean and dry!
Written by a customer while visiting frigidaire.com