Customer reviews from frigidaire.com
Frigidaire 24" Top Control Built-In Dishwasher, 54dba - White
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire 24" Top Control Built-In Dishwasher, 54dba - White
Customer Rating
1
Bad product
on February 21, 2021
Posted by: Breal60
I brought this dishwasher a year ago and it stopped working. The panel lights come on but it does not start running. . I have tired everything but it still won't start.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 1, 2021
Hi, Breal60!
Thank you for reaching out to us. We're sorry to hear that the dishwasher will not start. This is not what we would want for you, and we would like to help. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
Thank you for reaching out to us. We're sorry to hear that the dishwasher will not start. This is not what we would want for you, and we would like to help. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Waste of money
on March 2, 2021
Posted by: Benny4
Having problems with the dishwasher. Tried to contact Frigidaire without any luck. Placed n hold for over twenty minutes, only to have them hang up. Doesn't dry the dishes. Soap powder lays in the bottom undissolved. Haven't ran it in over 18 hours and it's still wet inside. Very very loud. Why would I or anyone purchase a Frigidaire product again?
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 9, 2021
Hi, Benny4!
We apologize for any troubles you have experienced with your dishwasher and reaching us by phone.
Some helpful tips that can alleviate your drying matters, is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, loading your dishwasher properly, along with using rinse aid, can assist with your dishes drying properly.
You are able to view additional tips and videos to help with your concerns, using the following link, https://www.frigidaire.com/Owner-Center/Resource-Library/Search-Results/?catalogFacets=Dishwasher.
If you are finding your soap at the bottom of your dishwasher undissolved, you want to ensure that you do not have low water pressure.
If your water pressure is correct and the drying tips do not resolve your concerns, do not hesitate to reach out to us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
We apologize for any troubles you have experienced with your dishwasher and reaching us by phone.
Some helpful tips that can alleviate your drying matters, is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, loading your dishwasher properly, along with using rinse aid, can assist with your dishes drying properly.
You are able to view additional tips and videos to help with your concerns, using the following link, https://www.frigidaire.com/Owner-Center/Resource-Library/Search-Results/?catalogFacets=Dishwasher.
If you are finding your soap at the bottom of your dishwasher undissolved, you want to ensure that you do not have low water pressure.
If your water pressure is correct and the drying tips do not resolve your concerns, do not hesitate to reach out to us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Fridgadaire Dishwasher
on June 25, 2017
Posted by: Liz60
from Burkburnett, TX, United States
We bought our dishwasher 3 months ago & it stopped working. My husband & I are very upset
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 28, 2017
Oh no Liz60! I sincerely apologize for any matters you have experienced with your new purchase. We certainly would like to assist you resolve this matter as soon as possible. Please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst dishwasher ever!
on August 19, 2017
Posted by: Sharon10
from Sebastopol, CA, United States
I hate this dishwasher. The only thing good about it is the no smudge exterior. It doesn't clean well at all. Dishes never get dry even on Sahara Dry. The top rack super flimsy and difficult to pull out. I think I'll have to get a new one even though this is less than a year old. It's that bad.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 22, 2017
Hi Sharon10, thank you for taking the time to share your thoughts with us regarding your dishwasher. I recommend checking a few things before making any other decisions. Check and make sure the water coming in is at least 120 degrees, do you have heat dry cycle selected, and are you using rinse aid? I realize that as a consumer you feel that these are not reasons for your dishwasher to underperform. Over the last few years, Energy Star has issued stricter standards for water and energy usage which can increase the need for Rinse Aid to dry dishes. Please feel free to reconnect with us if you should have any other questions. Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent!!!
on September 24, 2017
Posted by: Sassycor
from Marquette, MI, United States
This dishwasher is so quiet it amazes me. Love the look of the machine.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cleans great!
on September 24, 2017
Posted by: dheider1
from Arkansas, United States
Cleans great! Runs quiet and is very easy to use!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
would not recommend at all
on September 29, 2017
Posted by: Harvey12
from New Hampshire, United States
Does not dry the dishes and smells when you open it after a clean cycle!!!!!!!!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 2, 2017
Oh no! Harvey12, I have some items to check for the not drying dilemma you are enduring. The incoming water temperature should be at least 120°F for efficient cleaning and drying. Before starting a cycle, please run the water in the sink until it is hot, to clear cool water from the pipes. Make sure you are using rinse aid, you can even increase the amount dispensed to help with drying (page 10 in your Owner’s Manual has the instructions). Some plastics may need to be towel dried as they don’t get as hot as metal or glass, so more water collects. If you are on a well or have a reverse osmosis system, your home water pressure may be too low. For optimum performance, water pressure should be 20 to 120 PSI (pounds per square inch). To help with unpleasant smells, please consult page 11 in your Owner’s Manual for instructions on cleaning the glass trap. You can also try leaving the door open for a bit after unloading the clean dishes. I hope this helped! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unhappy with this dishwasher
on October 23, 2017
Posted by: MannyL
from GA, United States
I waited until I had washed 10 loads before my review. I have not had one load meet my minimum standard of clean and dry dishes. My first issue is, you need to run water in the sink before you start the dishwasher. It did not appear to make a difference. My dishes are clean but I never get all of the silverware clean. I use a rinse agent on every load and still have spots. My biggest complaint is the dishes and the tub never dry. I always use heated dry and now I leave the door open and it still stays wet. My wife wants me to return it. I
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, October 25, 2017
Hey MannyL, I am terribly sorry to hear about your dishwasher's cleaning and drying concerns. I would recommend checking that your water heater is set at 120°F (49°C) to get proper water temperature inside the dishwasher. Also, check the incoming water temperature to be sure it is not less than 120°F (49°C) at the sink closest to the dishwasher.You may want to double check the way you are loading your dishes; avoid nesting items. Water can accumulate when the items are too close together. Plastic items may need to be towel dried. This is because plastic does not retain heat, resulting in poor water evaporation from the item. This is common in all dishwashers. Hope this helps!
Written by a customer while visiting frigidaire.com