Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Customer Rating
5
Smart and Quiet Dishwasher
on April 28, 2020
Posted by: GARTHM
[This review was collected as part of a promotion.] I bought this unit last month, I am pleased with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not good.
on May 9, 2020
Posted by: Stever104
[This review was collected as part of a promotion.] Hello you may not like my review of this product. We bought the dishwasher a few weeks ago and installed a few days after that. it never worked properly either we couldn't get it to function as was instructed according to the instructions.So we called in a repair person to take a look at it. so now we are waiting until he comes back with the correct parts on may 22. I'm not happy with this product and would not recommend it to anyone. I'm sorry i cannot give a glowing review i really wish that i could but facts are facts.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , May 13, 2020
Hey there, Stever104! We valued your honest feedback. We are disheartened to learn your unit has given you this kind of trouble so soon. We want to make sure you are taken care of. We understand you are waiting on your technician to return with parts for repairs. We are confident that our technician will take care of this for you timely and efficiently. In the meantime, be on the lookout for an email from us. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Efficient
on May 9, 2020
Posted by: Nurseharris78
[This review was collected as part of a promotion.] I bought this back in January and so far it has been great. The top rack is my only negative aspect. The cups always fall over, I have to arrange them to lean against each other. Other than that great product
Written by a customer while visiting frigidaire.com
Customer Rating
3
No noise
on May 9, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] There is always drops of water left after wash.
Top rack has big gaps and my small cups fall out
The only good thing was no noise.
Top rack has big gaps and my small cups fall out
The only good thing was no noise.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 14, 2020
Hello, Ahmed.
Thank you for your review!
Your comments are vital to us in designing future appliances.
I understand you’ve noticed drops of water after the cleaning cycle has ended.
Your household water temperature, along with the water pressure plays a vital role in your appliance’s performance. The recommended temperature should be 120°F (49°C), and the water pressure should be 20 to 120 pounds per square (psi). Also, increasing your rinse aid helps with the drying process.
Did you know? Plastic items are more difficult to dry because they have a lower thermal mass than ceramic or metal items in the dish load, causing them to cool faster than your other dishes during the dry portion of the cycle. Plastic doesn't get as hot, so the water droplets stay and never fully dries.
Should you need us or have any additional questions about your fridge’s features, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Thank you for your review!
Your comments are vital to us in designing future appliances.
I understand you’ve noticed drops of water after the cleaning cycle has ended.
Your household water temperature, along with the water pressure plays a vital role in your appliance’s performance. The recommended temperature should be 120°F (49°C), and the water pressure should be 20 to 120 pounds per square (psi). Also, increasing your rinse aid helps with the drying process.
Did you know? Plastic items are more difficult to dry because they have a lower thermal mass than ceramic or metal items in the dish load, causing them to cool faster than your other dishes during the dry portion of the cycle. Plastic doesn't get as hot, so the water droplets stay and never fully dries.
Should you need us or have any additional questions about your fridge’s features, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Basic Dishwasher, nothing fancy
on May 11, 2020
Posted by: dwood
[This review was collected as part of a promotion.] Pro: The dishwasher cleans the dishes, nothing to complain about there.
Cons: The utensil container takes up one entire side of the botttom rack in the dishwasher. Luckily, I had a container from a previous dishwasher to give me back some of the space. It's a bit loud. Perhaps that is because it sits in an island in our kitchen.
The bottom rack does not glide easily back and forth in and out of the unit. I always have to lift the bottom rack to get it to slide back inside the unit. This is highly annoying.
I gave it a good rating because it does adequately clean the dishes and I have "fixed" most of the things that annoy me about it except the fact that the bottom rack does not slide back into the unit easily.
Cons: The utensil container takes up one entire side of the botttom rack in the dishwasher. Luckily, I had a container from a previous dishwasher to give me back some of the space. It's a bit loud. Perhaps that is because it sits in an island in our kitchen.
The bottom rack does not glide easily back and forth in and out of the unit. I always have to lift the bottom rack to get it to slide back inside the unit. This is highly annoying.
I gave it a good rating because it does adequately clean the dishes and I have "fixed" most of the things that annoy me about it except the fact that the bottom rack does not slide back into the unit easily.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just ok
on May 12, 2020
Posted by: Knobs are trash
[This review was collected as part of a promotion.] This dishwasher is just ok. It's really quiet which is a plus but I feel it doesn't clean as well as it should. I've also had issues with the dryer not drying the dishes.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 20, 2020
Hello, junderwood.
Thank you for your review!
I’m disappointed to hear you are not getting the best cleaning/drying performance from your dishwasher.
For more helpful tips with improving your dishwasher’s performance, please review page 11 of your model’s “Use & Care” guide.
Or, check out these 2 short videos on ways to boost your dishwasher’s cleaning/drying power.
https://youtu.be/EwtDSsqzNwo
https://youtu.be/BsvwBkwRVUY
Should the above suggestions prove ineffective, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Thank you for your review!
I’m disappointed to hear you are not getting the best cleaning/drying performance from your dishwasher.
For more helpful tips with improving your dishwasher’s performance, please review page 11 of your model’s “Use & Care” guide.
Or, check out these 2 short videos on ways to boost your dishwasher’s cleaning/drying power.
https://youtu.be/EwtDSsqzNwo
https://youtu.be/BsvwBkwRVUY
Should the above suggestions prove ineffective, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
A really good dishwasher for the price
on May 13, 2020
Posted by: Ahack
[This review was collected as part of a promotion.] Bought this dishwasher to replace an old dishwasher and couldn’t be more happy with it. The install was straightforward. It took longer to level it with my uneven floors than to get everything else hooked up. Some people reviewed saying that the dishes never get fully dry and I agree with that (that’s why I gave it 4 out of 5 stars) but when the dishes are done, I just prop open the dishwasher door with a clothespin and they air dry pretty quick.
Written by a customer while visiting frigidaire.com
Customer Rating
3
When it works it’s great
on May 14, 2020
Posted by: Cm 2020
[This review was collected as part of a promotion.] This came as a purchase with my new home. I’ve had to get it repaired twice since October 2019
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 20, 2020
Hi, Cm 2020!
Thanks for sharing your experience. We're sorry to hear that your dishwasher has needed repairs so soon! We are happy to continue working with you to ensure it is working as designed. If you have any concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your experience. We're sorry to hear that your dishwasher has needed repairs so soon! We are happy to continue working with you to ensure it is working as designed. If you have any concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com