Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Customer Rating
4
Spacious inside
on February 25, 2020
Posted by: Ckmarks4
[This review was collected as part of a promotion.] Not only does the outside look nice but the inside does as well! It's also very spacious!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Customer
on February 25, 2020
Posted by: Jodster69
[This review was collected as part of a promotion.] Haven't had a working dishwasher in over 12 years thanks to toddler at the time. Now we recently got one and it's so nice. Fairly easy to in stall and fairly quite for most of the washing. As I am typing this I am laying on my couch enjoying it wash my dishes
Written by a customer while visiting frigidaire.com
Customer Rating
4
Issue with the door switch.
on February 26, 2020
Posted by: Ernie44
[This review was collected as part of a promotion.] There was an issue with the door switch when I attempted to use the dishwasher the first time. Once it was repaired, it has been working perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
1
I hate it- don’t buy
on April 13, 2020
Posted by: Frasel pettway
[This review was collected as part of a promotion.] I’ve only had this for a month and it doesn’t dry the dishes. I’ve tried all the modes and my dishes come out smelling so strong just like the detergent isn’t being rinsed from the dishes
Response from frigidaire.comBy Briana, Online Outreach Specialist, April 16, 2020
Hello, Frasel pettway! Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed.
Regarding the dishwasher not drying the dishes, make sure that air dry is not being selected, this will result in wet dishes. For optimum drying performance, using a rinse aid has proven to be helpful. Also try using the Hi-Temp Wash option on the model. During the hi-temp wash option, the dishwasher heats water in the main wash to approximately 140F (60C) and increases the temperature higher in the final rinse. The increased water temperature helps the dishwasher detergent removes food grease and soil from dishes more effectively and aids in drying. Hopefully, this helps. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Regarding the dishwasher not drying the dishes, make sure that air dry is not being selected, this will result in wet dishes. For optimum drying performance, using a rinse aid has proven to be helpful. Also try using the Hi-Temp Wash option on the model. During the hi-temp wash option, the dishwasher heats water in the main wash to approximately 140F (60C) and increases the temperature higher in the final rinse. The increased water temperature helps the dishwasher detergent removes food grease and soil from dishes more effectively and aids in drying. Hopefully, this helps. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible machine, do not buy. THREE MAJOR PROBLEMS
on April 14, 2020
Posted by: EdBNC
[This review was collected as part of a promotion.] There are 3 main reoccurring problems with this dishwasher. 1) It does not completely dry anything. There are always wet items left over no matter what we do. 2) Sometimes the soap dispenser doesn't open. It is random and no it is not being blocked. So it will perform a whole wash cycle with no soap, 3) Sometimes it does not start at all. The fix to this is to always slam the door shut. A COMPLETE INCONVENIENCE OF A MACHINE!!!!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 20, 2020
Hello EdBNC.
Thank you for taking the time to share your experience we us. We do apologize for the trouble these concerns have created for you.
We do recommend the continued use of a rinse aid and to confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Also, the door should be closed within 4 seconds of pressing start, slamming the door will likely damage the locking mechanism and possibly the control panel after some time.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Thank you for taking the time to share your experience we us. We do apologize for the trouble these concerns have created for you.
We do recommend the continued use of a rinse aid and to confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Also, the door should be closed within 4 seconds of pressing start, slamming the door will likely damage the locking mechanism and possibly the control panel after some time.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet
on April 15, 2020
Posted by: Hotblondebanker
[This review was collected as part of a promotion.] I bought this dishwasher in September 2019 and absolutely love it. The kitchen/dining room is an open area with the living room and we can run the dishwasher while watching tv without the volume being on high. I
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher just will not dry
on April 18, 2020
Posted by: Ayebyrd
My wife and I bought this dishwasher about a year ago and we have tried everything under the sun to get this dishwasher to dry. We have done all the things suggested and still all the dishes come out wet. Very disappointed.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 24, 2020
Hello Ayebyrd.
We regret to learn that your experience has not been completely satisfied. We do recommend the continued use of a rinse aid. Also, please confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Lastly, run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Should you find these suggestions do not resolve your concern please contact us directly for further assistance.
Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We regret to learn that your experience has not been completely satisfied. We do recommend the continued use of a rinse aid. Also, please confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Lastly, run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Should you find these suggestions do not resolve your concern please contact us directly for further assistance.
Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
So far not good
on April 25, 2020
Posted by: rrod70tx
Purchased this product, had water inside thinking it was probably from the factory testing the washer and ran it once. Worked great, unloaded
the dishes then the door wouldn't latch. Tried running another cycle and the panel brinks then nothing.
the dishes then the door wouldn't latch. Tried running another cycle and the panel brinks then nothing.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 29, 2020
Hi, Rrod70tx!
Thanks for reaching out with your concerns. We're sorry to hear that your dishwasher is having issues so soon! We would be happy to troubleshoot with you and assist with the best resolution. Please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thanks for reaching out with your concerns. We're sorry to hear that your dishwasher is having issues so soon! We would be happy to troubleshoot with you and assist with the best resolution. Please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com