Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - White
Customer Rating
1
maybe just luck
on March 18, 2019
Posted by: lockman
from el paso texas
[This review was collected as part of a promotion.] we purchased our unit back in october however it'd been working intermittently
ie. it drains great then quits the service has been hap hazard however i did
find a way to fix the glitch turn the breaker off wait 4 or 5 hours then seems
to reset. they replaced the control board only to put the blame on the key pad
lets see what happens .......
ie. it drains great then quits the service has been hap hazard however i did
find a way to fix the glitch turn the breaker off wait 4 or 5 hours then seems
to reset. they replaced the control board only to put the blame on the key pad
lets see what happens .......
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, March 22, 2019
Hey, lockman! Thank you for taking the time to write to us.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I am disappointed to hear about the experience you’ve encountered recently with your dishwasher.
I understand that your dishwasher was not operating correctly. After further review of your account, I see that service has already resolved this hiccup for you. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Though no manufacturer can guarantee against repairs or service visit with any of their models, I am disappointed to hear about the experience you’ve encountered recently with your dishwasher.
I understand that your dishwasher was not operating correctly. After further review of your account, I see that service has already resolved this hiccup for you. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great
on March 19, 2019
Posted by: Topher16
from Panama City, FL
[This review was collected as part of a promotion.] Dishwasher came with my new house. Very pleased with it so far
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean!
on March 20, 2019
Posted by: Debsj
from Texas
[This review was collected as part of a promotion.] This dishwasher is a low-end model with the Basic wash cycles. Just what I was looking for. Gets my dishes super clean, even the silverware. I am totally impressed with its cleaning ability in our hard water. If you’re looking for a nice looking basic dishwasher that really does a good job on the dishes this is it. I also like the configuration of the racks.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaking water out the front in less than 4 months
on April 9, 2019
Posted by: Bonee
from New hampshire
[This review was collected as part of a promotion.] I bought this dec 7 and it started leaking water out the front in late march
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, April 11, 2019
Hello, Bldsg! Thank you for your review. We sincerely apologize for your experience with your Frigidaire 24'' Built-In Dishwasher. We make every effort to manufacture quality products and your concerns have not gone unnoticed.
In researching, we see where you have been assisted with this matter. If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F 8:30 am- 8:00 pm. ~Briana
In researching, we see where you have been assisted with this matter. If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Won’t dry the dishes
on April 11, 2019
Posted by: What 2 Do
from Kansas
I am having the same problem with the drying dishes, it even starts smelling stagnant if not aired out. There is just 2 of so I don’t run the dishwasher every day and I don’t unload it right after it’s done, usually I start it at night and unload it the next evening and there is a lot on moisture in there and it starts to smell. I read the problem on this site and read your comments about the settings and the rinse agent and I have done it all I run it on high temp wash and the jet dry is full and I still have the moisture. I had an older whirlpool that worked a lot better than this does I replaced it becaus I remodeled my kitchen and wanted the stainless steel. Frustrated
Response from frigidaire.comBy Briana, Online Outreach Specialist, April 12, 2019
Hello, What 2 Do! Thank you for your feedback! We sincerely apologize for your experience with your 24'' Built-In Dishwasher. We make every effort to manufacture quality products and your concerns have not gone unnoticed. In regards to the dishwasher not drying the dishes, make sure that air dry is not being selected, this will result in wet dishes. For optimum drying performance, using a rinse aid has proven to be helpful. Also try using the Hi-Temp Wash option on the model. During the hi-temp wash option, the dishwasher heats water in the main wash to approximately 140F (60C) and increases the temperature higher in the final rinse. The increased water temperature helps the dishwasher detergent removes food grease and soil from dishes more effectively and aids in drying. Hopefully this helps. Should you need further assistance, please contact us directly at 800-374-4432 M-F 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst I ever had
on June 1, 2019
Posted by: Ankur
from New Jersey
It just stops working with random flashing lights. Needs reboot from main power every few days. I had an older dishwasher which never gave any problem in 6 years I used it. This new one just 3 months old tons of trouble.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, June 11, 2019
Hello Ankur. Thank you for taking the time to provide feedback on your experience. Flashing lights, as you have described, is usually an indication of door open at cycle start. Can you confirm that the door is closing properly? If you would to speak about these matters in more detail, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Already broken 6 weeks old!!!!
on June 20, 2019
Posted by: Donna12319
from Henrico Va
Had this dishwasher 6 weeks when the entire panel went out. Warranty plumber Fullers has ordered new panel. Still waiting for it to be fixed. Ridiculous. Never another Frigidaire. And I bought the whole 4 piece matching kitchen set.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 3, 2019
Hello, Donna12319.
We thank you for being a valued customer of Frigidaire. We understand your position regarding your dishwasher. Upon checking with Fullers Appliance Repair, they advised us you are on the schedule for Monday to complete the repair. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
We thank you for being a valued customer of Frigidaire. We understand your position regarding your dishwasher. Upon checking with Fullers Appliance Repair, they advised us you are on the schedule for Monday to complete the repair. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
dish washer
on July 9, 2019
Posted by: doug099
from ocala fl
[This review was collected as part of a promotion.] not happy with the unit not drying the dishes all plastic
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 12, 2019
Hi, Doug099! We apologize for any matters you have experienced with your dishwasher and thank you for bringing your concerns to our attention. Some tips that can alleviate any drying matters, is to ensure that the incoming water is 120 degrees Fahrenheit. Ensuring that the incoming water is correct, and using rinse aid can assist with your dishes drying properly. Also, some plastics may need to be towel dried, being that plastics do not get as hot as metal or glass, so more water collects.
Should you ever need any immediate assistance or have any concerns, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Should you ever need any immediate assistance or have any concerns, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com