Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Average customer rating
4.4
(415 Reviews)
Rating breakdown 415 reviews
5 Stars
251
4 Stars
104
3 Stars
33
2 Stars
16
1 Star
11
88%of customers recommend this product.
(
324 out of
370)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - White
Customer Rating
5
Great feature in fridge
on June 15, 2023
Posted by: Jigishu
from St catharines Canada On
This Fridge has more space larger than others better quality start cooling in minutes it takes less electricity better energy efficiency.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
small refrigerator; freezer not COLD
on March 29, 2024
Posted by: beana62
from White Plains, NY
This top freezer refrigerator doesn't seem to keep my freezer items as cold as the refrigerator I replaced! My favorite snack is Outshine ice pops and they're almost in a slightly melted state when I'm ready for one. Regrettably, the size refrigerator I needed to purchase didn't offer many options and my goal was to stay with the same brand while shopping.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, April 1, 2024
We are more than happy to assist you with the freezer portion of your refrigerator. We recommend scheduling service with one of our certified technicians to properly diagnose and resolve this cooling issue. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on July 22, 2020
Posted by: 1Patty
from Asheville, NC
Picture online showed three shelves in door. Did not get bottom shelf. Not happy. Would not have ordered it had I known they were not three shelves in door. Seller promised to get bottom shelf have not seen it yet.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Was the right size for the available space
on April 2, 2020
Posted by: Linda39
from Clifton, NJ
We purchased this refrigerator as it was the right size for the space that we had available. It is much noisier than my previous one. The stainless-steel surface shows too many fingerprints.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Can’t review to early
on April 2, 2021
Posted by: EvLINY
from Delaware
Hopefully it’ll last for years.. I was very disappointed with my first purchase.. praying I never go through it again!!
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 5, 2021
Hi there - Thanks for the review. We hate to hear of your disappointment with your first purchase. Although we don't anticipate that you'll have any issues with your new refrigerator, don't hesitate to reach out to us on social media if any questions or concerns come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
A little noisy - door storage not great
on May 23, 2021
Posted by: sandylulynn
from Waukesha WI
It keeps stuff cold but when you shut fridge door, freezer door pops open and then closes. Wish door had better storage options (another shelf?). Wish freezer had 3 slots (one for the middle of freezer. You either have a lot of room on top and little on bottom of shelf of the opposite. This fridge has a reversible door option but the guys that delivered didn't want to do it for me. Once I looked at instructions I saw why. A little complicated. I have gotten used to the fridge's sounds but it took a while!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Efficient
on December 20, 2021
Posted by: santisachi
from Alameda,Ca
Perfect for the family need without sacrificing our budget. Very durable with teenagers who constantly looks for food. Love our new fridge!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
NOT Happy
on January 31, 2022
Posted by: Bob19271
from Canada
There is no way to balance the temperatures between fridge/freezer properly because it has a single dial that only has 5 options, no halfway points, no damper control. To get the freezer at the recommended safe temperature of 0F, I had to set it to 5/5. The temp still ranges up to 10F even without opening the door which reduces storage times. During defrost, the air temp gets up above 41F during the defrost which lasts about 30 minutes and no one can seem to tell me if it's normal. Food gets moisture crystals on the outside and packages get soft temporarily, but food seems to stay frozen at least (except ice cream and bread products get a bit soft). BUT the fridge freezes items because it's at 32/33F. If I turn the dial up to 4/5, then the fridge is fine but the freezer only gets to about 10F max and drops down to 20F randomly... also starts defrosting things (especially after the defrost cycle). So frustrating and worrisome.
Other issue is it's EXTREMELY loud. Like a jet engine. Our kitchen is right beside our bedrooms so it wakes us up at night, and its a small apartment so you can't really escape the noise. I would not have chosen this model, but I am a renter so can't really do much about it. Also for this same reason, I can't fit a separate freezer in here either.
Disappointed because I really like GE. When I used to be a homeowner, we had GE appliances and they worked great. This model doesn't seem to be their usual standard.
The parts I do like is the appearance is good and looks very nice for the price, the meat/snack basket is a helpful feature, lots of room in the door. The gaskets are thick and squishy (not brittle, less likely to crack I think) and though the doors don't really seem to vacuum seal, they do seem to keep cold air in properly. The produce bins are okay - could be a bit roomier, but not the worst I've had. I also like how the shelves don't touch the back wall so it's easier to make sure there's enough room for air circulation. I just don't understand why you can't set the temps properly and why it's so darn loud.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 1, 2022
Hi - Thank you for taking the time to post a review on your GE refrigerator. While we're happy to hear you are pleased with the appearance and many of the features offered on this model, we're sorry you're having difficulty balancing the temperature between the fresh food and freezer compartments. We encourage you to contact GEAppliances - Mabe Centre - 1-877-994-5366 to discuss your concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com