Customer reviews from mount-it.com
Mount-It! - Ergonomic Under-Desk Keyboard Tray - Slate Black
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
15
4 Stars
4
3 Stars
6
2 Stars
1
1 Star
0
56%of customers recommend this product.
(
5 out of
9)
Customer Reviews for Mount-It! - Ergonomic Under-Desk Keyboard Tray - Slate Black
Customer Rating
4
Sturdy but needs better tightening
on April 20, 2020
Posted by: Jay
This tray has a lot of heft to it. It was fairly simple to install; the instructions were clear. My only complaint is that it doesn't seem to hold its vertical position very well. No matter how much I tighten the bolt, moderate pressure on the tray causes it to gradually drop. Other than that, it's really well-made.
Written by a customer while visiting mount-it.com
Customer Rating
5
I love this under mount unit
on January 30, 2018
Posted by: Customer
I love this under mount unit. It was easy to install. Just mount guide frame first for hole alignment check. Then remove guide frame, install arm to frame and remount mount under desk. Then install key board guide why sitting in your desk chair with 4 easy screws. It solid and sturdy. You can adjust the height of the board for your fit. An added feature (which I did not realize when I ordered it), you can rotate the key board either direction (pivot point center). This has come in real handy several times in the short time of my use. I wish I had done this earlier. I didn't realize how much more comfortable of typing at below desk top level is. The pad that comes with the board is a nice feature comfort feature. I would buy this unit again and highly recommend it.
Written by a customer while visiting mount-it.com
Customer Rating
5
Installed easy and well 10 times better
on November 8, 2017
Posted by: G. Nelson
Right Product to replace a drawer plastic tray. Installed easy and well 10 times better. Built well and great value/price!
Written by a customer while visiting mount-it.com
Posted by: JMechelke
from Minneapolis, MN
Gender:Female
Verified Purchase:Yes
Like it - don't love it. I wish it came out past my desk so that I could lift it up higher. It doesn't allow for lifting as high as the desk, or higher than the desk. The way that it is mounted requires that you cannot pull it out far enough to raise it higher than the bottom of the top of the desk. If you rest the weight of your arms on your keyboard it will tend to lower under the weight.
No, I would not recommend this to a friend.
Written by a customer while visiting mount-it.com
Customer Rating
2
Does Not Stay in Place
on October 27, 2021
Posted by: Steve257
from Ohio
Gender:Male
I purchased this keyboard tray about six months ago, and it was easy to install. Unfortunately, it will not stay in place! I have to attempt to tighten the main knob continuously, but it will not remain in place. The movement is extremely frustrating and makes it unusable.
No, I would not recommend this to a friend.
Written by a customer while visiting mount-it.com
Customer Rating
4
Sturdy hardware. Keyboard area a little bit wobbly but ...
on July 26, 2018
Posted by: Nora Kawachi
Sturdy hardware. Keyboard area a little bit wobbly but not a deal breaker. Prompt delivery. Be aware that installation can be a challenge for the not mechanical types.
Written by a customer while visiting mount-it.com
Posted by: Hinter
Verified Purchase:Yes
The metal parts of this keyboard tray and the shelf are well made. The slide is also made well (design is like a rack sslide and uses ball bearings).
The pieces I had trouble with were the threaded holes for the bolts that mounts to the slide. The holes were easily cross threaded and I had to drill 2 out and put nuts on the backs.
The other problem was the use of threaded screws for pivoting up and down. This leaves a lot of play in the tray even when the knob is tight. I drilled those holes out to 1/4” and put a 1/4 shaft in their place. Much better.
I have no issues with how far it is below the desk. It cleared my knees easily.
The pieces I had trouble with were the threaded holes for the bolts that mounts to the slide. The holes were easily cross threaded and I had to drill 2 out and put nuts on the backs.
The other problem was the use of threaded screws for pivoting up and down. This leaves a lot of play in the tray even when the knob is tight. I drilled those holes out to 1/4” and put a 1/4 shaft in their place. Much better.
I have no issues with how far it is below the desk. It cleared my knees easily.
Written by a customer while visiting mount-it.com
Customer Rating
3
Great Product, Lousy Delivery Experience
on May 17, 2018
Posted by: J. Chacon
First,the positive - the tray was pretty much everything I expected - fairly easy to assemble and mount under my desk; the toughest part was making sure the morning nt was installed squarely, but having the right tools to do the job really helped. My advice would be to make sure you have a T-square handy to help in the alignment. In use, the platform is fairly stable when in use, and pretty versatile in terms of how it can be placed for use. Personally, I like having it up on the edge of the desk, slightly inclined while using it. My Logitech Orin 810 keyboard fits with plenty of space , although not quite enough to place my mousepad/mouse alongside. This probably works to its advantage, as the platform has a little bit of lateral instability that might make the user experience a little less satisfactory anyway. With the keyboard centered on the platform, however, it makes for a pleasant user experience for me. I would suggest to Mount It! That a wider mounting plate for the platform might improve that stability somewhat.Now, the negative - Other than the slight lateral instability (which doesn't affect use much while using a keyboard that is centered on the platform), I really have nothing bad to say about the sliding platform. My negative remarks really say more about the delivery experience. As you can see in the photos, the unit arrived in its original box, which was partially crushed, with a gaping hole on the side. Luckily, because of the way that the product was packed and where the damage was incurred, the parts in the box were not damaged, nor was the parts bag inside lost (it was small enough that it could have been). They did a bang up job taped my it up, but holy cow - in any other spot on the box, I could have wound up with a damaged product.I'm sorry to have to give this product 3 stars - were it for the product alone, it could easily garner 4-4 1/2 stars on the merits of the product... but, if Mount It! Want to continue relying seller my their product, they need to be aware of the risks involved.
Written by a customer while visiting mount-it.com