Customer reviews from gracobaby.com
Graco - Modes™ Jogger Stroller - Felix
Average customer rating
3.1
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
60
4 Stars
22
3 Stars
16
2 Stars
28
1 Star
51
48%of customers recommend this product.
(
74 out of
153)
Customer Reviews for Graco - Modes™ Jogger Stroller - Felix
Customer Rating
1
Wobbles. Shakey. Not sturdy
on August 20, 2020
Posted by: Kkusek
bought this for walks and runs on a paved path. It shakes terribly with any speed and bumps. Do not recommend.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, August 27, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your Modes Jogger 2.0 and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Anonymous
from Medina, Ohio
Verified Purchase:Yes
This stroller goes over every type of terrain with such ease! It glides over grass, gravel and is super smoothe on cement/ asphalt. The stroller seat has a generous amount of room to accommodate bigger children too!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Front wheel doesn’t function well
on May 24, 2022
Posted by: Michaela1019
from Castle Rock, Colorado
Length of ownership:1 year or longer
When the front wheel is unlocked it constantly gets stuck and drags. Anytime I go to turn this happens. I’m always walking to the front to fix it and making turns is impossible. When I lock the wheel to try to avoid this issue the stroller pulls to the right. I’ve tried making adjustments to the wheels to correct this issue, even took it to a bike shop and they weren’t able to correct it. I’m guessing the frame is bent. I even tried a replacement wheel from Graco and it didn’t work. Unfortunately I didn’t get back into running about 8 months after my baby was born and the stroller was purchased before she was born so it’s out of the year warranty. It’s also very loud over bumps and isn’t the best in grass or anything other than a smooth sidewalk. The only part I like about the stroller is the fact that the car seat clips in very easily but for the price I wasn’t super happy. I love my graco car seat but jogging stroller is awful. I run about 15-20 miles a week and I can’t use this stroller safely since the front wheel can’t be locked.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 26, 2022
Thank you for your review of the Modes Jogger 2.0 Stroller. We do apologize for the experience you have had with the front wheels. A member of our Consumer Care Team will be reaching out to you for further assistance.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Do not recommend
on May 10, 2023
Posted by: Tiburnha
from Swartz Creek MI
Length of ownership:1 year or longer
I bought this stroller because we go on walks often and do races. I thought it would be nice to have something a little bigger for that. That being said we never use it. The front wheel is horrible. I had to grease it to get it to work in the unlocked position. As for the locked position for jogging it pulls to one side or the other really bad making it impossible to actually use for jogging. It hurts your back trying to fight it the entire time. I wish I could return it and get something different. Also it shakes when you do jog with it making it uncomfortable for the baby. This is the only graco product I have had an issue with so I’m disappointed in this product. I bought this when I had a newborn so the first summer we used it I wrote it off as “baby is too light” but this summer I pulled it out and he’s MUCH heavier and it still does not work.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, May 15, 2023
Thank you for contacting us through our feedback website. We see you were able to contact us directly and process a warranty claim to correct the issue you were experiencing. Thank you for your time.
Written by a customer while visiting gracobaby.com
Posted by: Ash S
from AZ
Verified Purchase:Yes
Too bulky and heavy but otherwise great! Barely fits in my Sentra's trunk.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Wish I kept my bob stroller now.
on November 16, 2018
Posted by: MamaMitchell
I got rid of my bob stroller bc it was to big for my trunk. But this one is pretty bulky too. It wouldn’t matter so much if I actually loved the stroller but it’s one probably after another. I like that it can change positions and it’s pretty light when walking. But... it’s horrible with the swivel tire is unlocked bc it viers to the right but also the tire keeps getting stuck. I have to constantly stop to get it to go straight or I have to unlock it every few blocks. I don’t know what’s going on with it but definitely a waste of money.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Wouldn’t recommend
on March 18, 2021
Posted by: Tarina
from Minneapolis, MN
I purchased this as I was getting ready for my baby’s arrival, seeing the good reviews, and at 4 months old and living in MN was so excited to finally use it and am extremely disappointed for the price I paid. The front wheel constantly gets stuck making it hard to turn. I’m constantly having to walk to the front to manually turn the wheel. Not only that, but you can’t go backwards, so when I’m walking in somewhere I have to walk to the front and struggle to hold a door open and pull the stroller in. I love the other features and how easily my car seat clicks in, but the fact it barely turns, ruins everything else.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, June 16, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Obsessed!
on September 10, 2019
Posted by: Bdc90
[This review was collected as part of a promotion.] Let me start off by saying I am obsessed with this stroller! I have been looking for a stroller that is nice and roomy enough that my almost 4 year old can fit in comfortably and that it can also fit it my trunk. I drive a vw jetta so I lack trunk space, but if I take the seat off which is super easy it fits perfectly! I love that it has the option to face the seat different ways although I'm sure my 3 year old would rather face outward I think my 1 year old perfers to face me. One of my favorite features is the parents tray. I love the smartphone holder and the secret compartment where I'll put my keys and wallet! With my old stroller my phone would flop around every time we hit a bump, but with this feature it doesn't move at all. Pushing this stroller, even through the grass, is very smooth. I also love how easy everything is with this stroller! From closing/opening it to taking the seat off to store it or turn the seat around everything is very easy and quick which as a Mom that is a must.
Pros: roomy yet still fits in my small trunk, fast and easy to open/close, has a tether strap for jogging, adjustable calf support, lots of storage underneath, parent tray has smartphone holder, secret compartment, and 2 cup holders, very smooth ride, easy to push, kids love it because it's roomy and comfortable
Cons: it's really bulky when it's folded unless you take the seat off
Thanks to the weeSpring Parent Panel for providing me with this stroller!
Pros: roomy yet still fits in my small trunk, fast and easy to open/close, has a tether strap for jogging, adjustable calf support, lots of storage underneath, parent tray has smartphone holder, secret compartment, and 2 cup holders, very smooth ride, easy to push, kids love it because it's roomy and comfortable
Cons: it's really bulky when it's folded unless you take the seat off
Thanks to the weeSpring Parent Panel for providing me with this stroller!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com