Customer reviews from gracobaby.com
Graco - Modes™ Jogger Stroller - Felix
Average customer rating
3.1
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
60
4 Stars
22
3 Stars
16
2 Stars
28
1 Star
51
48%of customers recommend this product.
(
74 out of
153)
Customer Reviews for Graco - Modes™ Jogger Stroller - Felix
Customer Rating
2
Terrible steering.
on April 9, 2023
Posted by: Monka503
from Portland OR
"Improved maneuverability for easy navigation on jogs and strolls." LIES. The front wheel is horrible when it comes to turning and maneuvering! I had a Graco Jogger in 2017 and it wasn't nearly this bad at all! Reason why I decided to buy another... even after reading the negative comments on the steering, I still bought it, and I regret it 100 percent!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, April 10, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
I regret this purchase and do not recommend
on April 10, 2023
Posted by: disappointedmom47
Bought this stroller from Buybuybaby and thought it was a great deal since it included the infant car seat too, which was really easy to 'click' in. Things were fine at first, I loved the smooth handling due to the larger wheels. However, just a few months in, the front wheel started locking, making it impossible to restart after stopping. It is always getting stuck! I suppose this stroller would work for you if you are motion constantly and do not ever have to stop to adjust the baby, pick something up that baby has thrown overboard... We use this at the park and I have been stuck in narrow sidewalks causing a temporarily traffic jam. It's an embarrassment to use in public. I regret buying.
Response from gracobaby.comBy Graco Consumer Care, April 12, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front Wheel Issues
on May 13, 2023
Posted by: Brittany77
from Newfoundland, Canada
I bought this stroller and have been using it for about 6 months. Recently, the front wheel is wobbling uncontrollably. It shakes the entire stroller to the point where I have to stop walking and readjust the wheel every few minutes. I paid a lot of money for this stroller/car seat combo and I am not impressed! We have tried everything with the tightness of the bolts and tried lubricant but it makes no difference. I am at the point where I have no other choice but to get another stroller from a different brand. So disappointed!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, May 15, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
FRONT WHEEL
on June 6, 2023
Posted by: Sarah123456789
from Arkansas
The stroller looks nice and my daughter likes sitting in it but the front wheel does not rotate when turning. it's very frustrating.
Response from gracobaby.comBy Graco Consumer Services , June 6, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Okey
on July 14, 2023
Posted by: Poland
everything is fine, just grease the front wheel to combine.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Horrible front wheel
on July 27, 2023
Posted by: SammH1693
from Tottenham, ON
Within 2 months of using this the front wheel refuses to turn. No matter how I adjust it. Horrible. I can’t walk more than a few steps in a store without having to move the wheel myself. Do not reccommend
Response from gracobaby.comBy Graco Consumer Services, July 31, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes Jogger 2.0 and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Front tire problems
on August 3, 2023
Posted by: Kate87
from Canada
Bought this and the front tire immediately started giving me issues. It constantly gets stuck and I cannot maneuver or turn properly; indoors or outdoors. Such a disappointment as I will have to spend more money on a new stroller for my 3 month old baby :(
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , August 15, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes Jogger 2.0 and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Horrible front wheel design
on September 11, 2023
Posted by: Horrible front wheel
Can’t run or jog with this stroller because the front wheel is garbage. It shakes terribly if the front wheel is not locked so we cannot run with our infant because his head shakes all over the place. If the front wheel is locked then the stroller doesn’t push straight. Waste of money but we already have the car seats that attach to it so can’t buy a new system
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, September 14, 2023
We appreciate you sharing your experience with us! The front swivel wheel of the Modes Jogger 2.0 Stroller is required to be locked before running, jogging, or walking fast. We are happy to see how we can help! ! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com