Customer reviews from gracobaby.com
Graco - Modes™ Jogger Stroller - Felix
Average customer rating
3.1
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
60
4 Stars
22
3 Stars
16
2 Stars
28
1 Star
51
48%of customers recommend this product.
(
74 out of
153)
Customer Reviews for Graco - Modes™ Jogger Stroller - Felix
Customer Rating
1
Worst stroller ever
on August 13, 2022
Posted by: Cwimberg
from Louisville ky
We bought this before our baby was born and we’ve tried to make it work but it flat out sucks it won’t turn at all. We know it has a wheel lock option which is cool but with the turn option it does not turn easy at all. It should be super easy to maneuver. We tried increasing air pressure in the tire. Not sure why it doesn’t turn with ease.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, August 24, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes Jogger 2.0 Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Front wheel is sticking
on August 16, 2022
Posted by: PLS12
I have really enjoyed my stroller for the first 3 months. Last night the front wheel started to stick. The only way I could use the stroller was to lock the front wheel which wasn’t practical to make turns. I completely messed with the stroller for a long time. Took the wheel off. Turned the wheel around. Even with me turning the wheel manually it would still turn and get stuck. I am disappointed as I live in the country and go on walks often.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, August 24, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes Jogger 2.0 Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front wheel constantly getting stuck
on August 30, 2022
Posted by: Mamabear0613
from Northern New Jersey
As a first time mom, I was super excited to have a baby in general and to take her on walks since she was a summer baby. Well… I wish I never put this on my registry and read the reviews. The front wheel is constantly getting stuck and I have to literally lift the carriage when turning to prevent this from happening. I reached out to Graco about it a few weeks ago with zero response. Extremely disappointed.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, November 11, 2022
Thank you for your feedback. We apologize for the inconvenience you have experienced and your troubles contacting our Consumer Care Team. We see that you were able to get in touch with our Team for assistance under warranty. Please reach back out to us if there is anything else we can help with!
Written by a customer while visiting gracobaby.com
Customer Rating
2
The front wheel stuck
on August 31, 2022
Posted by: Andreina Aleman
from Celina, Texas
Length of ownership:1 year or longer
This a stroller to walk around your neighborhood, parks or exercise . Definitely is not a city stroller so big to fit in any fitting room . The really bad things about this is the front wheels is stuck, you need to go in front to fix it , when you close the car is stuck the wheel and you can not close so I was having a big expectation about this stroller but this thing makes me feel I just lost my money . It is so sad because the front wheel doesn't stuck it, could be a great stroller .
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, September 1, 2022
Thank you for your review of the Modes Jogger 2.0 Stroller. We do apologize for the experience you have had with the front wheel. A member of our Consumer Care Team will be reaching out to assist you.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Loved and hated it
on September 2, 2022
Posted by: Viza1
from New Jersey
Length of ownership:1 year or longer
At first this was amazing. We used it daily felt great pushing it. Loved the look and got compliments. But after one year the front tire now doesn’t want to turn. Constantly gets stuck we had to buy another stroller.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Comfy but Shaky
on September 5, 2022
Posted by: Emily R
from California
I put this stroller on my baby registry because it matches the infant car seat I registered for. I love that the car seat can click into the jogger! When walking it is super smooth and seems very comfy for my daughter. However, when I go any faster than a walk, the wheels start to shake very badly, making it difficulty to maneuver and honestly, feels very unsafe for my baby. I am really disappointed because I was so excited to be able to use this during our runs together, but for the price... I expected a lot more.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not usable
on September 11, 2022
Posted by: Kenna6
from Oklahoma
Length of ownership:1 year or longer
The wheels are so messed up on this thing. The front wheel has to be turned by hand and the back wheels seem to be put on backwards. One of them just drags, doesn’t even spin when pushing it. I made the mistake of taking it to the zoo and my sister in law ended up carrying the stroller while I carried my baby. I would never attempt to jog with it. It wouldn’t be safe. Total waste of money.
I also want to add, this is the first time I’ve ever left a negative review for any product, ever. I wouldn’t recommend this stroller to my worst enemy.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, September 12, 2022
Thank you for your review of the Modes Jogger 2.0 Stroller. We do apologize for the experience you have had with the wheels of the stroller. A member of our Consumer Care Team will be reaching to further assist you.
Written by a customer while visiting gracobaby.com
Customer Rating
1
A jogging stroller that is useless for jogging
on September 28, 2022
Posted by: Mrn2021
from Long Island, New York
Length of ownership:1 year or longer
Bought this over a year ago but recently got back into jogging. Works well enough when walking but unsafe for jogging. When the wheel is locked it pulls to the right and I constantly have to pop a wheelie to steer. When it’s unlocked it shakes uncontrollably/slows and I’m concerned I will trip over it. Based on many other similar reviews it seems this is a design flaw. Unsafe.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , March 7, 2023
Thank you for your feedback. We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com