Customer reviews from gracobaby.com
Graco - Modes™ Jogger Stroller - Felix
Average customer rating
3.1
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
60
4 Stars
22
3 Stars
16
2 Stars
28
1 Star
51
48%of customers recommend this product.
(
74 out of
153)
Customer Reviews for Graco - Modes™ Jogger Stroller - Felix
Customer Rating
2
Disappointing for a Runner
on May 11, 2022
Posted by: SamAnnElizabeth
from Detroit, MI
I got this for my baby shower in June for a July baby. Initially, the front wheel would get stuck while walking but some WD40 fixed that. One of the back wheels was out of true but Graco replaced it for me free of charge. Now for the problems...
We live in the North and I didn't have a chance to try jogging with it until this Spring. It's horrible! It pulls to the right so much I have to pop a wheelie to go straight. And if I leave the front wheel unlocked, it shakes like crazy! It even started shaking while we walk. I'm so disappointed and I don't trust that this product can be fixed at this point. I'm asking other running friends for suggestions of other products.
We live in the North and I didn't have a chance to try jogging with it until this Spring. It's horrible! It pulls to the right so much I have to pop a wheelie to go straight. And if I leave the front wheel unlocked, it shakes like crazy! It even started shaking while we walk. I'm so disappointed and I don't trust that this product can be fixed at this point. I'm asking other running friends for suggestions of other products.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, May 17, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with yourModes 2.0 and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Horrible wheel
on May 30, 2023
Posted by: Brandie0422
from Mission Viejo, CA
Purchased this for my newest baby and was so excited for it. It worked great for about 2 months then the wheel stopped wanting to turn and I have to manually turn the wheel or lock it into place and lift up the front to turn! Very frustrating. I have tried cleaning it and it does not fix the problem!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, May 31, 2023
Thank you for your feedback. We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Love/Hate relationship
on June 11, 2023
Posted by: LizzieLou12
from Sacramento, CA
Length of ownership:1 year or longer
I was given this stroller as a shower gift, it was great going for small walks around the block. Our first trip to an amusement park only a month after owning it the front wheel refused to turn. After lubing everything up it worked well for awhile. Now the front wheel won’t stop shaking. I have to fully stop readjust the wheel and continue on only to have it happen 30 steps away. I even ordered a new front wheel and switched it the same thing happens. I was so excited for this stroller having the adjustable seat and being able to switch the car seat to it but now I’m looking for a new stroller all together.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, June 12, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Awesome all around jogging stroller
on September 10, 2019
Posted by: cmschapp
[This review was collected as part of a promotion.] I really like this jogging stroller. If offers a nice smooth ride and it is easy to control. My daughter is 2.5 years old so she loves facing out to see everything around her. I love having the flexibility to quickly switch her to face me though. The storage under the stroller is huge! Plenty of room for a diaper bag or a couple of sweatshirts or both. I love the quick one hand fold. It folds and locks into place in 2 seconds. It is fairly light weight for a running stroller as well which is nice. That makes it easy to load and unload from the van. The one tiny down side is that the shoulder straps can be a pain to move to a different slot or to remove altogether. Since I won't have to do that very often I don't consider it a deal breaker. Thanks to the weeSpring Parent Panel for providing me with this stroller.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not what I was expecting from Graco
on October 25, 2019
Posted by: Drea25
I received this as a baby gift. I asked for Graco brand because they have never let me down in the past. After unboxing the stroller everything appeared perfect then when we took our newborn out in it with the car seat attached it was a smooth ride until you turn and straighten up. The front wheel gets stuck horizontal bringing the stroller to a screeching stop. Needless to say the baby is constantly awakened by the jerking after you turn. You have to get in front and straighten the wheel. We expected more from Graco. Extremely disappointed. The features would’ve been great if it actually worked. Now stuck with an expensive stroller that we can’t use.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front wheel locks crooked
on December 19, 2019
Posted by: EGreen
I’ve tried to use this to jog a few times and when the front wheel is locked the stroller veers to the right. The hole that the pin for the lock sits in was put in off-center so it’s pretty much impossible to jog with.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, December 20, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced with your Modes Jogger and we're happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love this stroller!
on April 22, 2020
Posted by: Betty987
[This review was collected as part of a promotion.] I have been looking for a stroller for several months and finally came across the modes 2.0 jogger! I love how easy it is to turn the seat around! The basket on the bottom is big and holds a lot! The convenience of being able to take the wheels off easily is so helpful for storage when you don’t have a lot of extra space! I highly recommend this stroller! I have a 6 month old and a 2 year old and it works great for both of them without having to make any difficult changes!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Easy to put together
on June 14, 2020
Posted by: Christina56731590
from Ewa Beach, HI
Just got the stroller as a baby shower gift, we haven’t used it yet. It was very easy to put together and I like how easy the click connect latches are to use/modify the seat positions. I also like that you can click the car seat into it with or without the toddler seat attached. It also folds very easily and compactly. The wheels can easily be removed to save even more space in the trunk. Again, we haven’t used it yet but the stroller seems very sturdy and safe. The wheels turn very nicely and have a swivel lock for better control while running. It comes with a safety tether strap to use while running as an extra precaution so it can’t roll away from you should you accidentally let go. It also has a good sized storage area under the seat. Overall I’m very pleased with it so far! We’re excited to use this, and think it will last us a long time!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com