Customer reviews from gracobaby.com
Graco - Modes™ Jogger Stroller - Felix
Average customer rating
3.1
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
60
4 Stars
22
3 Stars
16
2 Stars
28
1 Star
51
48%of customers recommend this product.
(
74 out of
153)
Customer Reviews for Graco - Modes™ Jogger Stroller - Felix
Customer Rating
2
I wanted this stroller, but now I don’t.
on April 7, 2022
Posted by: JacEB
I received this stroller as part of a travel system for my first child, who was born in December. Unfortunately I live in the northeast and the winter weather was not pleasant this year so I’ve taken my child out in this stroller a handful of times. The stroller is roomy, I like the parent cup holders and compartment, and the canopy is perfect. The ease of raising and lowering the seat is a plus, too. It gives my child plenty of room. I want to love this stroller, but I can’t. The front wheel locks up constantly so I find myself “popping a wheelie” to steer and the right back wheel has a bubble that makes the ride much too bumpy. I’ve had my husband, father, and brother all look at the tires to determine what can be done, but their best recommendation is to buy a new stroller.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, April 8, 2022
Thank you for your review of the Modes Jogger 2.0 Stroller. We do apologize for the experience you've had with the front wheel. A member of our Consumer Care Team will be reaching to help you.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Very disappointed
on April 11, 2022
Posted by: Maryland Mom of four
from Maryland
I bought this stroller when I found out I was expecting. I’ve had gravy strollers in the past for my other 3 children. This is by far the biggest waste of money I’ve spent. The first time using the stroller I soon realized how difficult it was to steer/operate. The front wheel does not want to turn. Every time I would try to turn and go a different direction I would have to get in front of the stroller and manually turn the wheel.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, April 11, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Graco Modes 2.0 jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Erin L
from Alabama
Verified Purchase:Yes
We love this stroller! It has so much great features and the visor extends so much which makes it perfect for hot days. It isn’t as simple to close as my other stroller, but that would be my only complaint.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
I like them except the Wobbly wheel
on April 22, 2022
Posted by: Nojico
from San Diego
This stroller was given at a baby shower. At first I really liked it.
But the second time I went out, I noticed that the front wheel was wobbling and I became very concerned about its safety. For these reasons, I am afraid to go jogging with it, so I probably won't be able to. I am very disappointed, because I was expecting a high quality product from GRACO, and this is one of the most expensive products in their lineup.
But the second time I went out, I noticed that the front wheel was wobbling and I became very concerned about its safety. For these reasons, I am afraid to go jogging with it, so I probably won't be able to. I am very disappointed, because I was expecting a high quality product from GRACO, and this is one of the most expensive products in their lineup.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, April 26, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes 2.0 and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front wheel is HORRIBLE
on April 26, 2022
Posted by: MomOfOne25
Length of ownership:1 year or longer
I got this stroller as a gift for my baby shower just over a year ago and have had nothing but problems with it. At first the front wheel would lock up sideways making it impossible to walk. Once we fixed that problem now it wobbles uncontrollably if you try to walk fast/ run with it!!! Incredibly frustrating ! Do not waste your money on this stroller!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, April 26, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes 2.0 jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Great tripping hazard
on April 30, 2022
Posted by: MadDad2022
from Arizona
My wife and I were so excited for this stroller when we found out we were having a baby. I thought I might be the dumbest person on Earth, because anytime I'd tried to use it the front wheel would lock up and I would slam into the back of it. Thankfully I've found, via this review section, that I'm not the only one. This is easily the most regrettable purchase I've ever made.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Horrible stroller at a high price point
on May 12, 2022
Posted by: Rwea
from Maryland
Just as several other reviews have stated, the front wheel is HORRIBLE! It does not move correctly. It’s impossible to get through doorways or go around turns. It’s bulky, heavy and just not a good stroller at all.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, May 17, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes 2.0 jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Front Wheel Problem
on May 23, 2022
Posted by: pcastelli
from Georgia
I was really excited about this stroller- it has great storage, very roomy for baby as they grow, etc. but there is no way I could actually run with my baby in this stroller. The front wheel is always pivoting to one side and when it’s locked it doesn’t stay straight. I have bought almost all graco products for my baby, but I have been disappointed with the front wheel difficulty of this stroller.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, May 24, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Modes 2.0 jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com