Customer reviews from gracobaby.com
Graco - Modes™ Jogger Stroller - Felix
Average customer rating
3.1
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
60
4 Stars
22
3 Stars
16
2 Stars
28
1 Star
51
48%of customers recommend this product.
(
74 out of
153)
Customer Reviews for Graco - Modes™ Jogger Stroller - Felix
Customer Rating
1
Bumpy ride and front tire locks up
on February 28, 2021
Posted by: Jana K
from Wisconsin
We bought this for baby number 2 and it was a huge mistake. Front wheel locks up and the ride is so bumpy! Will never get a jogging stroller . Bought a used old school stroller on line . Do not waste the Money. I can’t give this thing away!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 27, 2021
Thank you for your feedback! We're sorry to hear this and we’d like to better understand the issues you’re experiencing. A member of our Consumer Services team will connect with you shortly. Thank you again!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Disappointed
on March 2, 2021
Posted by: DaniWill25
from Charlottesville, VA
I bought this stroller after I tested it out at a local Buy Buy Baby while I was pregnant. I loved how easy it was to move around! However immediately after I started using it I noticed that the wheels kept locking up. Basically the wheels lock up every time you try to turn it. Sometimes the front wheel will lock to the side and I would have to physically turn it straight with my hand. You can't push it with one hand either because it always is veering to the other side. Plus it's very difficult to fold. Very disappointed and have to buy a new stroller.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 28, 2021
Thank you for your feedback! We’re sorry for the inconvenience you have experienced. A member of our Consumer Care Team will reach out to you shortly.
Written by a customer while visiting gracobaby.com
Posted by: The REAL Nacho
from Houston, Texas
Verified Purchase:Yes
Great stroller. Very well balanced. Super easy to maneuver over all types of terrain. Improved walking trails “hard packed gravel”, thick grass at practice fields. It’s easily moved about congested stores on as well. However it not as easily transported as the regular MODS stroller but the wheel are a signal push bottom removal so its not a big deal. This is a great jogger as well. Save you’re self some money and buy this stroller. Far more options with this stroller than other models in the same group
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Bob D In Ocala FL
Verified Purchase:Yes
The front wheel doesn’t lock when it should. It locks when it shouldn’t. You have to raise the front wheel when you want it to turn. Not sure how to fix this. Just be careful when doing a fast walk. Other than that the design of the stroller is good
I would recommend this to a friend!
Response from gracobaby.comBy Graco, Consumer Services, June 16, 2021
Thank you for your feedback. We apologize for the inconvenience you have experienced. We see that you connected with a member of our Consumer Care Team directly for a resolution under warranty. If you need any further assistance, please reach out to us! Thank you for your time.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Graco 2.0 joggin stroller
on April 21, 2021
Posted by: Kim2021
from Humble Tx
I bought it 3 months ago and on 04/19/2021 was my first day using it to run I had a baby 6 weeks ago so I’m ready to run welp I go running whit the stroller it won’t allow m to run fast because it will start shaking I’m very disappointed :( I want to know what can be done about this I want to run but I can’t I have to pick it up like a willie to do so I want my moment back or a fix please
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, June 4, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Front wheel gets stuck
on April 26, 2021
Posted by: Jojo1021
from LA California
I bought this stroller to go out on more terrain but even on simple walks the front swivel wheel wheel gets stuck when i want to turn and i have to walk to the front to straighten it. It will go straight, but that’s about it.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services , June 2, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Worst stroller-don’t buy!
on May 30, 2021
Posted by: Robyn0902
I got this as a click connect system and I should have read the reviews first!! It is the worst stroller! The front wheel gets stuck sideways and you physically have to turn it straight so you can move. I’m not the only one that has had this problem either! I thought maybe mine was defective but it’s a common issue.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, June 1, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Love from an avid runner
on June 24, 2021
Posted by: Jogging mom
from Los Angeles
I had this one my registry because I didn’t make time to research others. I wanted something that I could use around the neighborhood and on trails. This stroller will leave you wanting for nothing. The only complaint is that the previous one didn’t have the cell phone clip and the extra cup holder. I also can’t fit this in the trunk of my sedan. Minor issues. We just use the stroller around the neighborhood. I would recommend using the car seat for children under 1 year. I know they say once the baby is holding the head, but there are plenty folks that suggest continuing with the infant seat.
Also my husband is 6’6” and he loves this stroller much more than our other one
Only gave 4 stars because it won’t fit in my car. Lol.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com