Customer reviews from SanDisk
SanDisk - Extreme Pro 1TB External USB 3.1 Gen 2 Portable SSD - Black/Red
Average customer rating
3.2
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
3
Customer Reviews for SanDisk - Extreme Pro 1TB External USB 3.1 Gen 2 Portable SSD - Black/Red
Posted by: CVtex
Verified Purchase:Yes
The SanDisk 1TB memory storage is useful, convenient, fairly priced and just the right size.
Written by a customer while visiting SanDisk
Posted by: Joy N
Verified Purchase:Yes
Light weight and fast. Got this for my M1 Mac. And this is the best choice I made. Faster computer needs faster transfer.
Written by a customer while visiting SanDisk
Customer Rating
2
Not simple enough
on July 11, 2022
Posted by: jkyc
Bought this years ago and just reminded why I haven't used it since. The Vault! I hate it, don't need, and didn't know it was a part of it when I researched and bought it. Can the device be used without going into the vault? I don't know, because the manufacture couldn't provide that detail in instructions. All mentions is setting up the "Vault". Also can't see thumbnails for pics. This is deal breaker All I want is for the device to act like other easier to use backup drives I've owned.
Response from SanDiskBy SM OLS Team, September 27, 2022
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
1
Too many incompatibilities with macOS
on December 7, 2021
Posted by: MSM126
I bought the SanDisk 1TB Extreme Pro to use as a back up drive with Time Machine. Unfortunately, after considerable time spent with Apple support and WD, I was never able to get this drive to work with Time Machine.
I then decided to use the SanDisk as a clone drive. I could not get it to work as a clone drive with macOS using Apple Disk Utility. I then tried to use it as a clone drive using Super Duper!, which also did not work. I then tried ChronoSync ... also ends in an error.
The physical size, amount of storage and speed of the SanDisk is great; but is of zero value for me as after weeks and weeks of trying I can't get it to work for what I need.
Response from SanDiskBy SM OLS Team, December 10, 2021
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Posted by: Donns
Verified Purchase:Yes
The size and amount of storage is great. For the price, it is well worth buying to secure pictures.
Written by a customer while visiting SanDisk
Posted by: Rmslim1
Verified Purchase:Yes
Using this SSD for my PS5 as an external drive, and I've gotten excellent results. Strongly recommended, for a fast and efficient PS5 drive.
Written by a customer while visiting SanDisk
Customer Rating
1
Doesn't work with TimeMachine
on June 2, 2022
Posted by: Emkay
Gets corrupted almost monthly then I need to reformat. No idea why this happens but on current iteration when I plug it in it won't show up on desktop but appears in diskUtility. Would be great if it actually worked properly
Response from SanDiskBy SM OLS Team, June 14, 2022
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your SSD is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your SSD is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
4
hi need help here
on January 20, 2022
Posted by: handytjoa
hi I have 2 TB Sandisk SSD Extreme Pro with 2000 MBps but I can only get the speed of 1000 MBps. I am using latest MacBook Pro M1 pro 2021 with USB 4 / thunderbolt 4 port. I can't find any article to fix this problem.
Written by a customer while visiting SanDisk