Customer reviews from lg.com
LG - Stylo 5 (Sprint)
Average customer rating
3.7 out of 5
3.7
(34 Reviews)
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
13
4 Stars
8
3 Stars
5
2 Stars
5
1 Star
3
52%of customers recommend this product. 
(
15 out of 29
)
Best Buy Privacy Policy
Customer Reviews for LG - Stylo 5 (Sprint)
Customer Rating
3 out of 5
3
A little disappointed
on December 31, 2019
Posted by: Jackson Browne
from Omaha,NE
Gender:Male
My mistake, should have read about this phone but really didn't have time. Old phone died and model I wanted wasn't available. So after having for 2 months now I realize it doesn't have NFC and I cannot connect to DLNA speakers. Overall I wished my old phone hadn't died.
No, I would not recommend this to a friend.
Design
4 out of 5
4
Display
5 out of 5
5
Camera
4 out of 5
4
Battery Life
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Reliable phone
on June 23, 2020
Posted by: Anonymous
from Knoxville, Tn
Gender:Female
I received this phone for switching over to Boost 6 months ago. It has been extremely reliable and just an all around good phone. In the beginning, I kept getting an error saying that my memory was full and I only had like 30 pictures at the time and not many apps. I figured out that you have to go into your photos trash and empty it every once in a while to fix that problem :-) Oh and the battery life is amazing. Thanks and God bless!
I would recommend this to a friend!
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Like the phone, but dislike the available space
on December 17, 2019
Posted by: Aurelia84
from Lewiston, ME
Gender:Female
I got my my Stylo 5 through boost Mobile. Overall I really like the phone except for the available space for apps. I put in a SD card for more space just to find out I cannot move my apps the the SD card.
Design
4 out of 5
4
Display
5 out of 5
5
Camera
4 out of 5
4
Battery Life
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
I am done with iphones
on January 28, 2020
Posted by: megina
from Los Angeles
Gender:Female
Apple i phone died and I said good! tired of contracts and paying for a phone that is almost $1000.00 as well as paying for phone when it is no longer working was nuts... i phone too expensive. Went android route with the lg stylo 5! bigger phone! works great and I highly recommend it! my mom is still with apple and her phone will not update anymore. I will be purchasing a new LG for my mom....
I would recommend this to a friend!
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
LG Stylo 5
on May 5, 2020
Posted by: annimar43
from Wausau,WI
My son set everything up for me and I was so excited to use this phone. That was until I tried to listen to music. The quality is abysmal. And my previous phone the LG Stylo 3 was fantastic. I NOW see that the designers sacrificed a speaker and there is only one. And for me, that's a deal breaker. So now I have to figure out what to do with this phone. Everything else about the phone is great so I'm really upset to have to part with it. But I listen to music multiple times each day and the quality of the sound needs to at least be decent.
Pros: Quality, easy to use
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy ^DLILGE Social MediaOctober 5, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
its model LMQ720QM having some problems
on March 19, 2020
Posted by: pinkieQ
from sf east bay area, California
Gender:Female
that model was not listed the phone's speaker feature. when you are on a call. Is so low I can't hardly hear the person on the other end. Its set as loud as it can go. also it won't let me pair up my "Enso Releaf" app.I really need this qpp because it control on the "Enso" device
No, I would not recommend this to a friend.
Design
3 out of 5
3
Display
4 out of 5
4
Camera
3 out of 5
3
Battery Life
3 out of 5
3
Performance
2 out of 5
2
Quality
3 out of 5
3
Response from lg.comBy ^DLILGE Social MediaOctober 29, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Worst lg stylo I've had
on May 19, 2020
Posted by: BIGGS4436
from Philippi wv
Dropped call all month boost swear it not them lg was to take away only phone this disabled person has to call for help for 2 weeks they both need to help phones 2 months been in cases since day 1no help from either company
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
2 out of 5
2
Value
2 out of 5
2
Response from lg.comBy ^DLILGE Social MediaOctober 1, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Shoulda waited
on January 18, 2020
Posted by: Android down
from St.louis
Gender:Female
This phone takes horrible pics . slippery. Speaker goes out . think im done with lg and android after this 1 i tried finally able to find replacement chargers due to the style had 3 lg 4 and the 5 not better just the size
No, I would not recommend this to a friend.
Design
2 out of 5
2
Display
2 out of 5
2
Camera
1 out of 5
1
Battery Life
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceJanuary 20, 2020
We hate to hear that you are not happy with your mobile device, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
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