Customer reviews from Samsung US
Samsung - Galaxy Watch Active2 Smartwatch 44mm Stainless Steel Sprint - Gold
Average customer rating
4.3
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
50
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
6
83%of customers recommend this product.
(
54 out of
65)
Customer Reviews for Samsung - Galaxy Watch Active2 Smartwatch 44mm Stainless Steel Sprint - Gold
Customer Rating
1
Don't use this device from pool or sea
on November 22, 2020
Posted by: jdnichollsc
i was using my watch with water lock mode and after 5 min it started to restart for no reason, few seconds later it turned off and didn't turn on again. don't use this device from pool or sea. warranty is not global, you need to pay more if you live in another country.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 3, 2020
Hello jdnichollsc, we regret to hear of your experience with this watch! We would definitely like the opportunity to look into this matter further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Cool Watch!
on November 22, 2019
Posted by: Steve
from CT
Expertise:Intermediate
Great watch. It has a lot going on. I only hope that an update will eventually allow it to support a trail hiking gps map system. That will make it "whole for me". That was the main reason for me purchasing it. The name "Active 2" made me assume that it would support more gps aps.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not for Triathlete
on November 4, 2020
Posted by: Matt
from Fort Myers
not for your average triathlete. it loses gps and lte signal. it's under warranty but since i swim laps at the pool i was told it had water damage. i guess the warranty doesn't cover what their marketing team raves about.
after reading the reviews it seems to be a problem with active 2.
since i did the latest update the night before and was testing the v02 max functions it died. kinda ironic it didn't die before the update.
to me that was just a copout by the tech since i mentioned that i swim. if they actually broke the seal of the watch they would have seen that. they just sent it back with opening it up.
at this point you could give me a free watch and it still wouldn't give me the piece of mind. i will never feel confident swimming with a samsung watch.
after reading the reviews it seems to be a problem with active 2.
since i did the latest update the night before and was testing the v02 max functions it died. kinda ironic it didn't die before the update.
to me that was just a copout by the tech since i mentioned that i swim. if they actually broke the seal of the watch they would have seen that. they just sent it back with opening it up.
at this point you could give me a free watch and it still wouldn't give me the piece of mind. i will never feel confident swimming with a samsung watch.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
14 months later & I still LOVE the Samsung Active
on March 4, 2020
Posted by: PHdigital
from Provo, Utah
Expertise:Expert
It was back in early 2019 that I purchased the Samsung Galaxy Watch Active, months later the Active 2 was released. I sold my Active and Purchased the Active 2. Months later, November 2019, I purchased my first Active 2 LTE and then sold my Active 2. Yeah, the Active 2 LTE has been my favorite smartwatch in the last five years!!!
Here's my YouTube channel in which I have tested the watch and added VLOG style posts.
Here's my YouTube channel in which I have tested the watch and added VLOG style posts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my Apple watch 3
on December 7, 2019
Posted by: Jason
from CT
Expertise:Expert
Im in love with this smart watch! Is way better than my apple watch 3. If you are going to buy the Galaxy watch active 2 invest the extra $150 for the LTE version, I bought the regular watch and end up changing it for the LTE version which is PREMIUM in ALL the sense of the word.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Active 2 Needs Improvment
on January 9, 2020
Posted by: Angelo
from Jacksonville
Expertise:Expert
Samsung really makes Good Hardware, But software I don't think so. But Samsung Active 2 Hardware is very Nicely Design, But Software wise is Behind Google Wear OS, I don't like the Tizen Software lacks of Pure Android Apps and the Samsung App Store is really Bad., I come from a Fossil 5G with Wear OS and it had most Android stock apps Like Google Play Music, and a lot of Stock Android Apps, Samsung Needs to End TIZEN and BITZY, and add better specs to its Samsung Smart Watch, Samsung should dedicate making Hardware not Software.
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy Samsung Brand Ambassador, Samsung, April 1, 2020
Angelo, thank you so much for taking the time to give us this feedback. ^Samsung Brand Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on October 21, 2019
Posted by: skullisland
from Orange county CA
I bought this watch two days ago and has alot wonderful features to it and very stylish. Also the watch last a long time love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device!!
on December 13, 2019
Posted by: Emibarrtol
from CA
Is too comfortable, light and beautiful
my expectations were met and I am happy with the day to day operation
my expectations were met and I am happy with the day to day operation
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US