Customer reviews from Samsung US
Samsung - Galaxy Note10 256GB (Sprint)
Average customer rating
3.9
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
71
4 Stars
26
3 Stars
16
2 Stars
8
1 Star
20
72%of customers recommend this product.
(
94 out of
130)
Customer Reviews for Samsung - Galaxy Note10 256GB (Sprint)
Customer Rating
2
Just basic with too many problems
on July 24, 2020
Posted by: Jennc
from Texas
decent phone but not for the price. phone overheats, horrible about dropping calls, not receiving or sending texts, and freezing internet.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
built to break
on July 26, 2020
Posted by: CHRISTIAN
ive always had a galaxy phone for the past 6 years and ive never cracked a phone before my last two. i first cracked my s10 and it was completely my fault so i wasnt worried about it. i traded it in for a note 10 because ive always loved these phone and the very second day i pulled it out of my pocket and noticed a tiny tiny crack from the side. i didnt drop it nor did i do anything to bash it on its side. now 3 months later my screen has spider web cracks in multiple spots on the edges, all coming from that one hairline scratch, and now the top half of my screen wont recognize my finger, only my s pen. i would not recommended this phone to anyone who isnt planning on just keeping it on a desk and never moving it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
I have lots of room
on July 30, 2020
Posted by: Lynn 2
from Michigan
phone pushes buttons when you hold it with your neck to sensitive, can get screen share to work,
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone, but it doesn't have an audio jack
on November 28, 2020
Posted by: Lovemusic12131
from Europe
Expertise:Intermediate
The phone overall is great. What I didn't realize when I bought it is that it doesn't feature a normal audio jack. Yes you could get bluetooth headphones or use the type C headphones included in the pack, but what about all the headphones I already have with 3.5mm jack??? Shall I throw them away? Yes you could buy an adapter, but that takes away all the convenience, having to remove it for my other devices and store it close to the note 10 in case I need to use it? Samsung followed a pointless trend like sheep which is not consumer driven and is so inconvenient for the average user. One day Apple will remove the display from the smartphone and all manufacturers will copy blindly like they can't think for themselves or ask their users. I would return the phone if I could....
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, November 30, 2020
Hello Lovemusic12131, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, disappointed no headphone jack.
on November 25, 2019
Posted by: Juju
from Kansas City
Expertise:Intermediate
I had to get a new phone due to the screen going out in my old one. This isn't a whole lot different than my old galaxy gs-8, but an overall nice phone. I didn't realize the note 10 didn't have a headphone jack until after I bought it. I am pretty disappointed with that since I was accustomed to using the free wired headphones.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great
on September 14, 2019
Posted by: Kittenscol
I have been a note user for a long time. I only upgraded because I needed more memory. I must say, I'm not impressed for the price. I actually think that the older models were better. The pen is flimsy and falls out. Within a week it was finally lost so I had to order a new one. The battery life seems to be the same as the other versions. The screen will sometimes freeze and needs to be reset. Sometimes the keyboard works great, sometimes not. I still love all of the features the phone has and still love Samsung phones. I just feel this phone doesn't give what it's supposed to. Not worth the price.
Features
5
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Could be perfect except...
on August 25, 2019
Posted by: 91rl
I switched from an S7 Edge to this. I loved my edge, best phone I ever had. I needed an upgrade so I went for a note... this phone is gorgeous. My problem is the lack of headphone jack. It doesn't come with an adapter & not any simple adapter is supported. I would have gave it 5 stars had it not been for the lack of including an adapter. The more Samsung tries to be like apple, the less I am interested in buying a Samsung.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
not worth the money
on September 11, 2019
Posted by: alexandr1320
from Raleigh, NC
Expertise:Intermediate
I like this phone only because its compact size, but everything else Note 10 Plus does better, even my older note 9 has more features. This phone should be much cheaper than Note 10 Plus.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US