Customer reviews from dell.com
Dell Performance Dock - WD19DC - Black
Average customer rating
4
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
339
4 Stars
117
3 Stars
53
2 Stars
39
1 Star
73
76%of customers recommend this product.
(
387 out of
511)
Customer Reviews for Dell Performance Dock - WD19DC - Black
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not compatible with M18 Alienware laptops. I am confused how a Dell docking station is not compatible with a Dell product. I can get the product to partially work with my M18, but I have to fight with it every day. I am unable to just plug it in to my laptop and press the power button. I have to turn on my laptop first then plug it in and then close my laptop. Depending on the day I use the left USBC or sometimes just the right one for it to extend my screen to my two screens.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, March 13, 2024
Hi, Valued Reviewer,
Thank you for reviewing your Dell Performance Dock. We apologize for the issues you have experienced with your product not being compatible with your computer setup. We would love to help where we can. Please, use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Thank you for reviewing your Dell Performance Dock. We apologize for the issues you have experienced with your product not being compatible with your computer setup. We would love to help where we can. Please, use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Written by a customer while visiting dell.com
Posted by: John Tunney
Verified Purchase:Yes
The usefulness of this device is top notch. It is an excellent addition to our equipment.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Ryan
Verified Purchase:Yes
[This review was collected as part of a promotion.] While convenient, Dell USB-C/TB docks still need a lot of work. We use many of these in our environment and experience regular issues. We work extensively to maintain latest firmware to try and improve reliability with the docks as much as we can. Hopefully they will be as reliable as previous generation dock devices.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, March 20, 2024
Hi, Ryan,
Thank you for reviewing your Dell Performance Dock. We apologize for the product not completely meeting your needs. We appreciate the feedback and will use it to help improve our products. If you need help, please use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Thank you for reviewing your Dell Performance Dock. We apologize for the product not completely meeting your needs. We appreciate the feedback and will use it to help improve our products. If you need help, please use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Written by a customer while visiting dell.com
Posted by: Andrew Rudnick
Verified Purchase:Yes
I thought it was compatible with my laptop, but it turns out it's not.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, March 21, 2024
Hi, Valued Reviewer,
Thank you for reviewing your Dell Docking Performance Dock. We apologize for the issues you have experienced with your product not being compatible with your computer setup. We would love to help where we can. Please, use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Thank you for reviewing your Dell Docking Performance Dock. We apologize for the issues you have experienced with your product not being compatible with your computer setup. We would love to help where we can. Please, use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Written by a customer while visiting dell.com
Posted by: Nate
Verified Purchase:Yes
Nice overall but can not get the ethernet through the dock to work after restart.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, March 25, 2024
Hi, Nate,
Thank you for reviewing your Dell Performance Dock. We apologize for the product's ethernet port giving you issues. We would love to help where we can. Please, use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Thank you for reviewing your Dell Performance Dock. We apologize for the product's ethernet port giving you issues. We would love to help where we can. Please, use the information below to contact Dell Support at your earliest convenience.
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Fred@Dell
Written by a customer while visiting dell.com
Posted by: Jeff F.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Performance and ease of use is fantastic. Dock is rock solid, no problems at all like I had with others, such as flickering screens. This dock is highly recommended.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: IT Purchasing
Verified Purchase:Yes
This dock seems to hold up fairly well.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Todd
Verified Purchase:Yes
The WD19DCS works well and functions as design. Only suggestion would be to have Two HDMI ports instead of One. It has Two display ports so it's not a big deal but having Two HDMI ports would give more connection options. Other than that product is great.
I would recommend this to a friend!
Written by a customer while visiting dell.com