Customer reviews from lg.com
LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Infrared Heating - Stainless steel
Average customer rating
3.9
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
3
3 Stars
1
2 Stars
3
1 Star
1
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Infrared Heating - Stainless steel
Posted by: Lewis Man
from New Boston, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the fact that the microwave oven controls & the convection oven controls are integrated into one touch screen panel.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
So Far, a very good oven and microwave
on January 10, 2020
Posted by: Lzydog1946
from Southeast Virginia
[This review was collected as part of a promotion.] My wife and I have been using this combo wall oven for about a month and are very pleased so far. It is an attractive unit that makes your kitchen look great. It has so many preloaded programs that you need a check sheet to keep track. It cooks great. I have made biscuits, cake, and other backed goods, and they turned out very nice.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LM53
from Marlborough Ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] This double oven is excellent! We love the features and ease of use. We have not tried steamcook yet so can't rate that. The only thing we don't like is the lack of back-lighting on the control panel. That is significant enough to drop it from 5 to 4 stars.
Pros: Style/Design, ease of use, Performance, Quality
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jorge59
from Tarpon Springs, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this range a few weeks ago and I love it. Love the microwave and convection system on the upper unit. The inside of this range is awesome color blue not like the traditional gray/black you see on other ranges. Love the musical chime when the oven reaches a set temperature or cooking is finished.the inside racks are adjustable for many cooking options. Very easy to maintain clean!
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Poorly lit
on February 13, 2023
Posted by: EKol
from Georgia
Very difficult to read control panel, especially in certain times of day.
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 14, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
2
on October 17, 2020
Posted by: Supergurl
from Miami
The microwave has a really annoying problem. The cycle doesn’t automatically stop when you take your heated food out of the unit (feature available even on the cheapest microwaves) and a chime will go on and on and on forever until you go back to the kitchen and press “clear”
Second flaw is that the microwave “shortcut” for heating is only 30sec, otherwise you have to press more buttons
Second flaw is that the microwave “shortcut” for heating is only 30sec, otherwise you have to press more buttons
No, I would not recommend this to a friend.
Quality
5
Features
2
Value
4
Response from lg.comBy ^DLI, LGE Social Media, October 19, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Beachwalk
from Huntington Beach, CA
Verified Purchase:Yes
The control panel is poorly lit and there is no adjustment. We can barely read it even up close. We have had 2 LG techs. look at it. "nothing can be done, it is just the way it is". We are having a hard time settling for that.
Pros: Style/Design
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, June 28, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Cant read the controls
on February 15, 2022
Posted by: PeterCoe
from Austin
[This review was collected as part of a promotion.] This model does not have any back lighting on the control panel and you have to hold up a flashlight to see what's behind the black glass. This is a real design issue and we are having it taken back to the dealer and trading for something that we can see the controls.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Response from lg.comBy Jennifer, Social Media, February 22, 2022
Duly noted. Thank you for your feedback regarding the control panel and we will send this to our research and development teams for future consideration. ^Jennifer
Written by a customer while visiting lg.com