Customer Reviews for Bosch 500 Series - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Stainless Steel
Customer Rating
5
Perfect vent and lighting
on June 11, 2025
Posted by: Kayla
[This review was collected as part of a promotion.] This vent and lighting not only perfectly compliments our kitchen, but is also easy to clean and take apart. We are loving it the exhaust when cooking!
[This review was collected as part of a promotion.] This hood is terrific. It works really well at removing odors from cooking. It's easy to operate and looks great. Highly recommended.
[This review was collected as part of a promotion.] My kitchen has limited ventilation which convinced me to buy the better wall hood which works great. I wish this item had a lower and quieter level for very light cooking or for when the oven is being used. The lights could of been brighter
[This review was collected as part of a promotion.] Love the looks and power of the ventilation hood. The led lights are super dim. There doesn't seem to be any difference between the brightness when turned on or dimmed. Disappointed as it doesn't hardly illuminate the cooktop. Wondering if the unit is defective or if it's possible to replace led bulbs with brighter bulb.
Response from bosch-home.comBy Bosch Home US, December 4, 2024
Hi Alicia, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed with your lights. Please know we're here to help. Thank you.
[This review was collected as part of a promotion.] In the last year, I purchased all new Bosch kitchen appliances, and have been pleased with each except for this last product. When the vent is on, I cannot hear anything unless up close to the speaker. I called Bosch and they sent a service person out who said the vent is meant to be this noisy. For a company that makes quiet appliances, I still think there is something wrong with my vent. If I keep it on the lowest of the three settings, the quiestest, the odors aren't necessarily vented out. On the highest setting, the sound is awful!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, November 8, 2024
Hi SRZG, thanks for sharing your review of your Bosch hood. We're deeply sorry if it hasn't met your expectations. Your feedback is valuable to us as we strive for continuous improvement. If you require service, please reach out to our customer care team at 1-800-944-2904 or find authorized servicers in your area here: https://bit.ly/3fACuUW. We appreciate your engagement and thank you for choosing Bosch.