Customer reviews from frigidaire.com
Frigidaire - 1,600 Sq. Ft. 25,000 BTU Window-Mounted Air Conditioner - White
Average customer rating
4.2
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
20
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 1,600 Sq. Ft. 25,000 BTU Window-Mounted Air Conditioner - White
Customer Rating
5
Most reliable best choice
on August 2, 2020
Posted by: sesame1234
[This review was collected as part of a promotion.] Had our first for 10 yrs. Easily cleanable and always reliable
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooling ability
on August 3, 2020
Posted by: Jeanette57
[This review was collected as part of a promotion.] I bought this almost 2 months ago. 2 of the hottest months I can remember. Over 90 degrees outside with high humidity. My living room was nice and comfortable. It works great. Electric bill was less than I expected. This unit replaced a slightly smaller Frigidaire unit I bought over 10 years ago. I stuck with the same brand because the last 2 gave me no trouble at all and worked for years. But this one it's great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic equipment
on August 8, 2020
Posted by: Ramsey 2P
[This review was collected as part of a promotion.] We installed it to cover the whole area of our living n dining room over 600 sq feet it cools basically the whole first floor . It also controls the humidity to basically dry.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on August 9, 2020
Posted by: Hummingbird56
[This review was collected as part of a promotion.] Cools supper fast! Functions are very simple. Very please with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great unit!
on August 10, 2020
Posted by: kctravis
[This review was collected as part of a promotion.] Great unit with real good features. I'm giving 4 stars since we've only had it a year. I'll update when we've had it a bit longer. Fingers crossed that we can get many great years of use.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works OK
on August 12, 2020
Posted by: Midlake Magic
[This review was collected as part of a promotion.] We installed this unit in a large living area hoping it would also cool two bedrooms down the hall. It works well cooling the immediate area where it is located, but it really doesn’t cool the more distant living space. The total space is less than the 1600 square feet that is claimed to be its capacity. So, it is helpful, but we still need multiple fans to help cool the entire living space.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 2, 2020
Hello, Midlake Magic!
Thanks for sharing your feedback. Please review page 13 in the Use and Care Guide for tips regarding your concerns. If you should need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for sharing your feedback. Please review page 13 in the Use and Care Guide for tips regarding your concerns. If you should need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Did not cool when brand new
on August 15, 2020
Posted by: Sidvicious
Installed according to instructions and then just blew room temp air. Very frustrating after spending a decent amount of money.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 2, 2020
Hi, Sidvicious!
Thank you for your feedback. We are sorry to hear of the issue with the air conditioner blowing warm air. We have reviewed and see where service has been scheduled to address your concerns. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST.
Thank you for your feedback. We are sorry to hear of the issue with the air conditioner blowing warm air. We have reviewed and see where service has been scheduled to address your concerns. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST.
Written by a customer while visiting frigidaire.com
Customer Rating
1
it works great. but did not have everything in box i needed
on August 19, 2020
Posted by: Anonymous
did not ship the remote control or other parts.. can not call them and they answer emailed 7 times and not once have the emailed me back...
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 11, 2020
Hi, debdoo!
Thank you for reaching out to us. We are glad to hear that the air conditioner is working well, except for your concerns with the missing remote. We would like to make this right. We have sent you an email in regard to your concerns. We look forward to your reply! Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are glad to hear that the air conditioner is working well, except for your concerns with the missing remote. We would like to make this right. We have sent you an email in regard to your concerns. We look forward to your reply! Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com