This is my 3rd thinkpad, I thought it would be great as always, but very disappointed this time, as within half month of purchase, it has 3 times black creens only showing the curser when I turned it on. I have waited thinking it might be updating but no response after a few minutes, and no notice at all except black screen. Then I have to manually force shuting down and restart it. I still have my previous thinkpad purchased 3 years ago, never had this kind of experience. It's like I got a second-hand laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully, Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Buy - T590
on January 15, 2021
Posted by: Diane_Latop
you won't regret buing this, i love this piece.this is my 7 th laptop, best of the best.
It is excellent laptop while with a relative low price. Very satisfied with the purchase. The only problem I found is the English version vantage is not working for battery management, I tried to uninstall and reinstall Chinese version and it is okay. So I hope Lenovo could really be careful about these "minor stuff" because it will be quite upset...
I am really enjoying my new laptop. I have an accounting business run out of my home and with all the different software that I use, this laptop is perfect!
[This review was collected as part of a promotion.] Great for business work. It's fast and reliable. It's the only one I buy for my business and staff.